desktop support engineer
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Why green tech is more influential than ever
News Cranberry claims its products can save 95 per cent in carbon emissions compared to a standard desktop PC, while Ponsford also regularly speaks out about computing and environmental issues. IBM's chief... [08 Oct 2008]
Dear silicon.com... NHS 'savings', e-crime coppers, skills crisis?...
Comment I was doing desktop and comms network support for SMEs and the tight so-and-so so's seemed to think that £70 per hour was far too expensive. Instead of that I am now a Corgi heating... [20 Mar 2008]
Open source Ubuntu announces 'need for an adventurous mountain goat'
News Shuttleworth wrote: "Our desktop offering will once again be a focal point as we re-engineer the user-interaction model so that Ubuntu works as well on a high-end workstation as it does on a feisty... [22 Feb 2008]
Mozilla notches up 75 million Firefox downloads
News It offers desktop-like browsing functionality optimised for small screens.so you can access Gmail or Google Maps. Doug Turner, the Mozilla engineer heading up the Minimo project, said: "This may be the... [27 Jul 2005]
Devil's Advocate: In search of wireless nirvana
Comment It is now common for a desktop processor to be consuming as much as 100 watts. While the IT world struggles to establish and extend standards for power over ethernet, the old fashioned telephone engineer... [22 Mar 2005]
Mozilla puts Outlook in the firing line
News Those sites increasingly are trying to match the desktop applications' level of functionality. Scott MacGregor, Thunderbird's lead engineer said that the release candidate - a substantially complete... [02 Dec 2004]
Macromedia Case Study: Southern California Edison
White Paper Southern California Edison wanted to update an existing intranet site built in HTML to create a dynamic application that would provide support technicians with a centralized place to quickly and easily reference approved... [16 May 2004]
Helpdesk hell: Your reader comments
News Earlier this week we wrote about some of the tales of helpdesk woe that plague the put-upon desktop support teams the length and breadth of the country (http://www.silicon.com/a55051 ). The... [14 Aug 2002]
"I've broken my coffee cup holder" ...and other tales of helpdesk woe
News One worker told their desktop support: "I want to move the pointer on the screen to the right. One helpdesk worker told us: "A user wanted to change the backdrop on their computer, so instead of taking... [12 Aug 2002]
Gadget Showdown: My wireless LAN of constant sorrow
Comment My home boasts two desktop computers (mine and a housemate's) and an old Windows 95 laptop that I mainly use as a CD player because the batteries are dead and the screen is poor. It took about two hours of Dinesh's time... [10 May 2002]
HP desktop momentum produces e-Vectra
News The release follows nine months of specialised development and combines what Eric Cador, VP and general manager for the business desktop division at HP, describes as the best features of a HP desktop PC:... [22 Feb 2000]
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