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Boardroom Despatches: Know when to quit
Comment But, argues columnist Rene Carayol, such a hard-headed approach can often be the undoing of such leaders - and their organisations. We're used to the idea of a crusading business leader whose strength is tied to never giving up. [28 Jul 2004]
Boardroom Despatches: Tell me something good about Oracle/PeopleSoft/JD Edwards
Comment They may have hogged the headlines over the past week but Rene Carayol argues customers need a lot more than vendors trying to take each other out. Are the proposed mergers in the applications software business all negative in nature? [11 Jun 2003]
Ebusiness Despatches: BBC - the Business Busting Corporation
Comment The BBC enjoys a unique position - so it shouldn't abuse it and harm smaller start-ups across all kinds of sectors, argues columnist Rene Carayol. The BBC is an organisation struggling to understand what it should be. [13 Mar 2002]
Ebusiness Despatches: Customer service is about people NOT technology
Comment This month columnist Rene Carayol shares a worrying personal account and argues that the most successful companies must remember the human touch. We've all had problems with shoddy or infuriating customer service. [09 Jan 2002]
Ebusiness Despatches: Das Boot is on the other foot
Comment Dot-commers may have a hard time these days but they've taught us that success requires a fusion of new and old ways of doing business, argues our columnist at the front line, Rene Carayol. I recently attended this year's e.forum event. [13 Nov 2001]
Ebusiness despatches: René Carayol on e-leadership
Comment One of the major features of the new economy will be a bolder and more courageous form of leadership. This will be distinct from the type of solid management that today is in oversupply. And the IT industry has a real opportunity to provide many of... [07 Nov 2000]
