directory enquiries
Successful Partnership Breeds New Opportunities in the Mobile Market
White Paper Reach 4 transforms how businesses quote, prepare sales order entries and stock enquiries, schedule jobs, follow up call-center leads and manage mobile staff members. The software runs on Microsoft Windows Mobile at the... [05 Sep 2007]
Brampton Factor: Network convergence is no simple task
Comment Yes, it would be more convenient if I had a single handset that transparently used all of them - especially if we could do away with telephone numbers, Skype fashion, thus rendering our already damaged directory... [17 Apr 2007]
Spare-Time Study Helps Mohammed Land Dream Job
White Paper In just over two years Mohammed Al-Kady has made the leap from directory enquiries operator to Network Engineer at the Saudi Telecommunications Company (STC). Mohammed, now aged 30, is a highly motivated... [13 Apr 2007]
Watchdog sinks teeth into VoIP
News Among the details VoIP vendors will have to cough up are whether they offer emergency services calls; what number portability they offer; whether they provide services such as directory enquiries; and... [29 Mar 2007]
Convergence cuts costs at Guy's and St Thomas' hospital
Case Study The trust also used to spend £12,000 a year on directory enquiries but now spends £840 after it was brought in-house. Guy's and St Thomas' NHS Foundation Trust in the heart of London has cut costs and... [18 Jul 2006]
SMS font-of-all-knowledge honoured with gong
News McVittie told silicon.com that, on a daily basis, operatives will field questions on travel directions and train times, sports scores and results, breaking news and directory enquiries but they also deal... [17 Jun 2005]
Directory enquiries: UK 'not interested in price'
News Consumers don't care about how good a service is when using directory enquiries services - they're led by advertising, a new report from communications watchdog Ofcom and premium rate service regulator... [18 Mar 2005]
Leader: 118 - not so great?
Leader It's happened in areas such as digital TV, in telecoms in general and specifically in the world of directory enquiries (DQ) over the past 12 months - or more, if you count the people who started to use... [24 Aug 2004]
Directory enquiries: They're better but they're worse
News Communications watchdog Ofcom and premium rate regulator Icstis have published the results of their study into the deregulated directory enquiries market - and they're a bit of a mixed bag. The results... [18 Jun 2004]
The Weekly Round-Up: 12.03.04
Round-Up The kerfuffle surrounding the advertising campaign of directory enquiries operator The Number this week turned into a brouhaha. The Number was rapped on the knuckles by Ofcom in January when the... [12 Mar 2004]
11 88 88 buyout talks collapse
News The company claims that it has an estimated 18 percent market share in the UK directory enquiries sector. Conduit was founded by Young and Kerr in 1996 to take advantage of the deregulation in... [05 Feb 2004]
118 providers make like the Marie Celeste
News The recently deregulated directory enquiries market has been having a hard time of it of late, with providers cutting staff and being accused of shoddy service by its users. The UK's most successful... [09 Jan 2004]
BT tops 118 enquiries chart
News A mystery shopping survey of the 92 new 118 directory enquiries numbers has found improved levels of service across the sector, with BT coming out top. The average waiting time to answer a 118 call was... [10 Dec 2003]
Track your staff using their mobiles
News Meanwhile directory enquiries stalwart 192.com has brought out Phone Track, which is billed as "a simpler, more portable and lower cost alternative to GPS satellite location systems". Several web-based... [26 Nov 2003]
Leader: Learning business lessons the hard way
Leader Unfortunately another area where defeat will increasingly seem like the norm is directory enquiries - or 'DQ', to that (contracting) industry. It's been a week of lessons learnt. Whether there was a... [21 Nov 2003]
Keep updated for stories matching directory enquiries via RSS
