dispatch
Telecom Installer Connects With Improved Customer Service and Sales
White Paper To improve customer service and sales opportunities, phone system provider Telesystems West needed to dispatch its 10 remote technicians more efficiently. Replacing a flurry of phone calls and disjointed emails, a simple... [19 Sep 2008]
Microsoft Dynamics Webcast: How a Field Service Organization Benefits by Using Microsoft Dynamics AX (Level 100)
White Paper Field Services for Microsoft Dynamics AX can provide a competitive advantage to field service organizations by enabling them to manage and dispatch distributed field resources efficiently, which helps to increase service... [04 Aug 2008]
Cisco IOS Server Load Balancing: Real Server Configuration
White Paper This paper describes the configuration of the real servers used with the Cisco IOS Server Load Balancing (SLB) dispatch mode. The SLB dispatch mode is also known as MAC address-based mode and Loopback... [10 Jul 2008]
A Collaborative Approach to Stochastic Load Balancing With Networked Queues of Autonomous Service Clusters
White Paper Each cluster of servers maintains a local queue and queues of different clusters are networked to form a unified (or shared) queue that may dispatch tasks to all available servers. Load balancing has been an increasingly... [10 Jul 2008]
Scalable Load Balancing on Distributed Web Servers Using Mobile Agents
White Paper The web servers can dispatch mobile agents to retrieve load information from and accomplish load redistribution on all servers. Distributed web servers on the immensely expanding Internet require high scalability and... [10 Jul 2008]
Provisioning With Symantec ON iCommand - Managed Software Deployment Comes of Age
White Paper Few organizations have the budget (or the time) to dispatch technicians to install software on user machines - yet many are still trying. Enterprises need to deploy software promptly and consistently for many reasons -... [03 Jul 2008]
Speeding Perishables Through the Supply Chain
White Paper Using TI-RFid technology to link fifty chilled food suppliers to more than 350 stores across the UK, the company is moving perishable refrigerated foods more quickly and accurately through the supply chain from dispatch... [03 Jul 2008]
USDA Forest Service: Land Mobile Radio Over IP With WAVE
White Paper Hard-wiring of analog circuits to specific dispatch centers further exacerbated the problem by preventing dispatchers and end-users from communicating outside their immediate domain. The benefits were shared... [03 Jul 2008]
BostonCoach Drives to New Heights of Efficiency With a Realtime Dispatch System
White Paper To maintain growth and profitability, BostonCoach needed to overcome increasing complexity in its dispatch operations, which hindered the productive deployment of its cars and drivers. To speed decision-making and react... [03 Jul 2008]
Symbol Proves the Perfect Fit to Improve Warehouse Efficiency for Jeans West
White Paper Combined, they pick and dispatch more than 100,000 units each week. Four warehouses in Australia and New Zealand service all 200 Jeans West stores. Different stores require different stock levels, and current advertising... [03 Jul 2008]
Cisco's Systems Fuel BPCL Network
White Paper A key feature of this implementation is the deployment of Cisco's Virtual Private Network (VPN) solutions between 120 of BPCL's partner locations {carry and forward agents, commission operated depots, hospitality locations,... [03 Jul 2008]
Avaya Case Study: 9-1-1 and Beyond
White Paper The Avaya telecommunication solution includes: automatic call distribution and intelligent work-stations, computer-aided dispatch, and digital voice logging. 9-1-1, 3-1-1, the Mayor's Call Center, and other agencies in... [02 Jul 2008]
Ambulance service loses 999 details
News The disc was reported lost last week by courier TNT, and had been mislaid earlier this month while in transit from the Emergency Medical Dispatch Centre in Paisley. The Scottish Ambulance Service has lost a disc... [25 Jun 2008]
Motorola Case Study: E. W. Wylie Corporation
White Paper Wylie Corporation, a nationwide flatbed carrier, experienced unreliable wireless service that resulted in dispatch delays and late client deliveries. Wylie can receive and dispatch client orders... [12 Jun 2008]
Through Optimization, Global Ground Transportation Provider BostonCoach Meets Demand While Improving Utilization
White Paper A dispatch optimization system was developed that optimizes drivers' schedules and is responsive to changing conditions. Using data supplied by the client, IBM Research and the IBM Center for e-business Innovation... [11 Jun 2008]