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Indian outsource giants feeling the pinch
News Wipro experienced a rise in profits of 15 per cent over the same period last year - growing to 8.14bn Indian Rupees ($187.5m) - but putting it below the 16 per cent growth in the first quarter of 2007. [18 Jul 2008]
Aviva strikes $1bn BPO deal
News The world's fifth largest insurance group, owner of Norwich Union, struck an eight-year deal with Indian outsourcer WNS Global Services to run its business process outsourcing operations. Productivity gains driving IT outsourcing Tax... [11 Jul 2008]
Darryl West
CIO Profile His team has forged strategic partnerships with several Indian software companies and are extensive users of the Indian sourcing model. West's agenda as CIO is to create a world class IT function that differentiates Lloyds TSB in the UK market. [11 Jun 2008]
Carphone Warehouse's 'bumpy road' to outsourcing success
Case Study The company uses some Indian providers, outsourcing testing to TCS, some level one and two infrastructure to HCL and service development to Atos Origin, Tech Mahindra, Infosys and Patni. Productivity gains driving IT outsourcing Tax... [28 May 2008]
Tech to tackle India's poverty
News It is now reaching out to westerners to help fund the redevelopment through rural tourism, where people can stay in an Indian village. With the average rural Indian family of five living on less than $1.5 per day, 220 million malnourished children... [23 Apr 2008]
China key to Indian IT growth
News The company claims this training and employee empowerment has helped reduce its staff attrition rates from 18 per cent to 13 per cent over the last year, making it the only Indian tech company to see attrition fall during this period. [21 Apr 2008]
India's Wipro to create hundreds of UK tech jobs
News Indian IT giant Wipro is set to create hundreds of new jobs in the UK by taking advantage of government tax breaks and opening a low-cost regional software development facility outside of London and the South East. [20 Mar 2008]
Productivity gains driving IT outsourcing
News In February 2007 silicon.com's Steve Ranger visited the Indian tech hotspots of Bangalore, Hyderabad, Mumbai and Pune. Click on the links below to see photo galleries of the cities and companies visited.¦ Satyam's IT campus ¦ Hyderabad's... [03 Mar 2008]
India losing status as offshore king?
News The competitive Indian labour market is driving companies to alternative destinations, say Pierre Audoin Consultants (PAC) in its report. In February 2007 silicon.com's Steve Ranger visited the Indian tech hotspots of Bangalore, Hyderabad, Mumbai... [03 Mar 2008]
Indian IT outsourcers look ahead
Comment Indian outsourcing industry association Nasscom says it is focusing on the future. This is my second visit - in February 2007 I learned that in this context leadership means Indian leadership of the wider world IT industry. [14 Feb 2008]
India diary, day 12: Searching for the next big thing
Comment In February silicon.com's Steve Ranger visited the Indian tech hotspots of Bangalore, Mumbai, Pune and Hyderabad to explore the exploding Indian offshore tech and BPO industry. Mostly the problem is the sheer volume of buses, auto-rickshaws, cars... [15 Mar 2007]
India diary, day 7: Mobiles in Mumbai
Comment In February silicon.com's Steve Ranger visited the Indian tech hotspots of Bangalore, Mumbai, Pune and Hyderabad to explore the exploding Indian offshore tech and BPO industry. Because it's a Saturday it's only going to take about an hour to get... [10 Mar 2007]
India diary, day 5: Margaritas to Mumbai
Comment I'm going to the Nasscom Indian Leadership Forum, the annual get together of the great and good of the Indian IT industry. In February silicon.com's Steve Ranger visited the Indian tech hotspots of Bangalore, Mumbai, Pune and Hyderabad to explore... [08 Mar 2007]
Asia goes global
AS Analysis The Indian IT companies are also continuing to set the agenda as they increasingly become global players in the services market. Quocirca's Longbottom said: "TCS can't compete by being an Indian offshoring company but it can start to compete by... [25 Sep 2006]
Young people don't trust offshoring
News Call centre security was brought to the fore in April 2005 when three Indian call centre workers were arrested for stealing $350,000 from the accounts of Citibank customers and then again in June of that year when a Sun reporter was able to buy... [21 Jul 2006]
