e-commerce
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SLA Design and Service Provisioning for Outsourced Services
White Paper In this work, a business-driven approach to designing Service Level Agreements in an e-commerce environment is proposed. In contrast to conventional SLA design approaches, the one proposed better... [12 Nov 2009]
Achieving Universal Secure Identity Verification With Convenience and Personal Privacy
White Paper E-commerce, online banking and equity trading are booming, exposing millions of transactions to potential threat; the response to the terrorist attacks of September 11, 2001 has placed much greater... [12 Nov 2009]
What every E-buisness should know about SSL security and customer trust
White Paper Gaining the trust of online customers is vital for the success of E-commerce. Fear of fraud is well founded, Gartner reports nearly 2 million Americans were victims of fraud over the internet during a... [09 Nov 2009]
The Top 5 Challenges in Processing Customer Orders
White Paper Customers not set up for e-commerce View this on-demand webcast and gain insight into solving key order processing problems that affect customer service: Lack of visibility to track workflow, manage... [27 Oct 2009]
Overcoming Order Management Challenges to Improve Customer Service with SAP® Solutions
White Paper Companies need to eliminate non-value-added tasks and human errors that drive up costs and customer dissatisfaction, and include as many customers as possible in e-commerce strategies. Businesses today... [27 Oct 2009]
Security & trust: the backbone of doing business over the internet
White Paper In e-commerce consumers are concerned about indentity theft. TNS research reported in 2006 70% of online shoppers have abandoned a purchase beacuase of security concerns. This white paper explores the... [19 Oct 2009]
Enhance Customer Loyalty through Higher Responsiveness
White Paper However, there are significant challenges to being successful at e-commerce. The economic downturn is forcing businesses to tighten their belts and look for more efficient channels. Using the Internet as... [15 Oct 2009]
The Good, Bad and Necessary: The Complete Guide to PCI 6.6 Success
White Paper Most companies with an e-commerce or transactional component to their model fall under this umbrella. It seems that IT administrators and security professionals are always receiving notification of new... [06 Oct 2009]
Web Security: The Emperor's New Armour
White Paper Many Internet players, especially in the e-commerce sector, claim that the Web now can provide adequate security protection. The World Wide Web originally provided no security services because it was not... [05 Oct 2009]
Leading NGO Generates £5 Million in Revenue With e-Commerce Solution
White Paper To help strengthen its brand and realize new sources of charitable donations, Oxfam Great Britain wanted to expand its e-commerce capabilities. Oxfam Great Britain implemented Microsoft... [02 Oct 2009]
Transforming Networks With SIP Trunking: Enabling Cost-Effective Communications and New Services for Small and Medium Businesses (SMBs)
White Paper They use it for e-mail, to publish information online and for e-commerce. The Internet is critical for SMBs. But SMBs have been hesitant to adopt the Voice over Internet Protocol (VoIP)... [02 Oct 2009]
The PKI Authentication System With the Integration of Biometric Identification and Nonsymmetric Key Technology
White Paper To deal with the threats to the PKI authentication system from the internet and the real world, based on the analysis of biometric identification and nonsymmetric key technology, this paper presented a new PKI authentication system... [02 Oct 2009]
Snowmobile Manufacturer Supercharges Dealer Management With the xRM Platform
White Paper After deploying the solution to its various support operations, Polaris continues to make use of the xRM platform to accelerate development and deployment of line-of-business applications unique to the company, including a dealer... [02 Oct 2009]
Amway Corp. to Leverage Oracle e-Business Suite Release 12 and Oracle AIA as Part of Technology Foundation to Support 100% Growth by 2012
White Paper Amway Corp.wanted to double the size of business by 2012 and support this growth with a solid technology infrastructure and replace front-end of e-commerce system to better serve customers. The challenge... [01 Oct 2009]
Actinic Selects GlobalSign for Extended Validation SSL Certificates
White Paper With the increase of e-commerce, organisations and customers alike are faced with ever increasing security threats, for example, phishing attacks, and credit card fraud and identity theft. Founded in... [01 Oct 2009]
