e-government constituent

Document Security Helps Safeguard Electronic Government Communications

White Paper As a result, government agencies must distribute official documents electronically while protecting constituent privacy and ensuring data integrity. E-government and homeland security initiatives require agencies to bring paper processes online in... [30 Aug 2005]

CRM-Enabled E-Government Transformation: Strategies and Approaches for Federal Agencies

White Paper In the wake of notable e-business successes in the commercial world, government agencies worldwide are replacing their "silo-based" point solutions, and embracing integrated, cost-effective, constituent-centric eGovernment solutions. [23 Aug 2005]

Going Beyond ERP: A Roadmap for Transforming Government Enterprises

White Paper In addition, it will explore the emerging trends of leveraging core ERP solutions to address mission-critical delivery in the areas such as revenue management, fleet maintenance and constituent service delivery and explore the value in leveraging... [07 Jul 2005]

Web accessibility drive for UK government websites

News Although the private sector has successfully harnessed the web as a sales and marketing medium, the internet has still to fulfil its potential as a channel to the constituent and individual, said Terry Robinson, Macromedia's UK government business... [18 Jun 2004]

E-Government: Oracle Connected Citizen Solutions

White Paper Based on its award winning e-business suite, Oracle the world’s leading information management company has developed a range of solutions for public service organizations, each designed to improve service to the constituent, maximize available... [25 Feb 2004]

UK Online must redouble its efforts

Comment In the run-up to last year's general election we emailed 500 MPs as a 'concerned constituent' seeking advice on an issue of the day. Early last month one of the e-envoy's key advisers predicted great things for UK Online, the focal point for the... [04 Apr 2002]

US e-gov problems sound strangely familiar

News FirstGov.gov's improvements in navigation, government-to-citizen (G2C) and government-to-business (G2B) features, and constituent feedback - a big plus - do not compensate for the fact that an internet system allowing citizens to participate in... [06 Mar 2002]

The shame of a nation: MPs fail email test

Comment The results of our email survey of MPs shows that only 38 per cent were capable of answering a simple email query from a constituent. Most humiliating for the government was the appearance of e-minister Patricia Hewitt on the sheet of shame. [20 May 2001]

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