e-services data center
Survival of the Fittest: Disaster Recovery Design for the Data Center
White Paper Organizations can utilize new standards, methodologies, services, and technologies to create viable DR and business continuity solutions at marginal cost. Advances in business continuity technologies, heavier reliance on information technology (IT... [18 Jul 2008]
Humble ISD's Centralized, Clustered Network Infrastructure Is Improving the Quality of Education Through 20-Fold Faster Data Access, Greater Uptime, More Reliable Data Backup and a 40% Reduction in IT
White Paper The district turned its old data center into a mirrored disaster recovery site using Dell and EMC technology. The fast-growing Humble Independent School District needed to improve network bandwidth and uptime, make data backup faster and more... [02 Jul 2008]
Top Service Made in Halle/Saale - A High-Performance Package Designed by Avaya-Tenovis for the Call Center Dr. Hirsch Dialog & Service
White Paper The Communication Center that was opened in 2002 offers small and medium-sized companies a wide spectrum of services ranging from simple call center functions, such as inbound and outbound telephony, to profession-al information research, e-mail... [01 Jul 2008]
Live Data Center Migration across WANs: A Robust Cooperative Context Aware Approach
White Paper It specifically seeks to achieve high availability of data center services in the face of both planned and unanticipated outages of data center facilities. This paper advocates a cooperative, context-aware approach to data center migration across... [26 Apr 2008]
Supporting a Customer Base That Doubled Overnight
White Paper It is part of the E.ON group, the world's largest investor-owned energy services provider. The company wanted to support twice as many customers quickly to identify operational changes for expanded data center and deliver service seamlessly. [16 Apr 2008]
Sun Products and Consulting Services Enable In-House Administration of SAP
White Paper They wanted project deadlines to dictate rapid implementation of new infrastructure to migrate data from outsourced vendor to in-house data center. Sun Managed Services designed an infrastructure powered by Sun products to support SAP solutions. [16 Apr 2008]
Upgrading to Siebel Interactive Selling 7: A Services Perspective
White Paper With Siebel Interactive Selling 7, Siebel customers will experience: More sophisticated class and attribute system that supports rich product information; Tighter integration of advice, configuration, and pricing applications to Siebel Call Center... [10 Apr 2008]
Engineering Firm Boosts Performance and Scalability With 64-Bit Operating System
White Paper In addition, Grontmij has improved scalability and lowered the total cost of ownership in the data center by 50 percent. Grontmij, based near Amsterdam, the Netherlands, provides design and engineering services related to water, the environment... [10 Jan 2008]
HP Utility Data Center: Enabling Enhanced Datacenter Agility
White Paper In life sciences (e.g.pharmaceuticals, healthcare), the challenge is more likely to be a significant increase in data to be processed and stored. Large datacenters are under increasing pressure to become flexible providers of IT services. [12 Dec 2007]
International Marketing Company Gains Quick and Easy Messaging Disaster Recovery
White Paper Catalina Marketing needed an easy and inexpensive communications disaster recovery plan for use in the event that a hurricane were to take out its Florida data center. Instead, the company replaced its MessageLabs spam- and virus-filtering service... [05 Sep 2007]
Microsoft Case study: Sisu Medical Systems
White Paper Its services include a shared IT staff for all facilities, integrated software applications, data center, staff training, help desk, user groups, Internet access, intranet technology, e-mail, and scheduling. [31 Aug 2007]
Modeling and Performance Evaluation of iSCSI Storage Area Networks Over TCP/IP-Based MAN and WAN Networks
White Paper SANs play a key role in business continuity, enterprise-wide storage consolidation and disaster recovery strategies in which storage resources are most often distributed over many distant data center locations. [23 Aug 2007]
Microsoft Case study: Sisu Medical Systems
White Paper Its services include a shared IT staff for all facilities, integrated software applications, data center, staff training, help desk, user groups, Internet access, intranet technology, e-mail, and scheduling. [10 Aug 2007]
Case Study - People's Bank: Banking on IBM to Build an Integrated e-Infrastructure
White Paper In early 1998, the bank engaged the IBM Application Integration Middleware (AIM) Group to assist in developing an architecture that would allow the bank to tie together all of its service delivery platforms — Web-based services, branch-based... [19 Jul 2007]
UTI Bank Achieves 99.99% Uptime at Call Center With Red Hat Enterprise Linux & Red Hat Cluster Suite
White Paper An IVR extracts customer data, which is populated on the call center agents desktop. The bank wanted to customize CRM to a high degree and handle a rapidly scaling call workload without any disruption in services. [18 Apr 2007]
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