e-tailers
RSS e-tailersEmail Address Validation Study of 50 Leading Retailer Websites
White Paper FreshAddress, Inc.a leading email database services provider, conducted a study of fifty top e-tailers' ability to catch email registration errors. With substantial amounts of money being spent on email... [03 Apr 2009]
E-tailers: Be choosy overseas
Comment When choosing which foreign markets to enter, it's best for e-tailers to look beyond the numbers, says Matthew Cushen. Last year I wrote a column saying that for some retailers international expansion is... [24 Mar 2009]
Pure-play e-tailers help consumers get happy online
News Specialist online retailers score much better in terms of customer satisfaction than big high street institutions when it comes to internet shopping.silicon.com Retail & Leisure Get the latest retail and leisure news straight to your inbox. [22 Dec 2008]
Shopping online sees first ever decline
News Gian Fulgoni, comScore chairman, said in a statement that the recession has taken its toll on e-tailers: "Despite the recent reprieve that plummeting gas prices have given American consumers, the... [26 Nov 2008]
Online shoppers spend billions in Feb
News However, the global recession fear is a good reminder that e-tailers cannot be complacent and need to be even more creative to keep existing customers and attract new users. Online spending by UK... [26 Mar 2008]
Call for tougher online retail age checks
News An MP is calling for a change in the law to force online retailers to introduce tougher age verification to prevent children being able to buy alcohol, cigarettes or pornography on the internet.silicon.com Retail & Leisure [21 Jan 2008]
E-tailers beware: OFT web sweep is imminent
Comment Many e-tailers have picked up on the right to cancel in their terms. Apart from attracting unwanted OFT or trading standards attention, it is important e-tailers get... [14 Dec 2007]
Editor's Blog: Ling faces the dragons
Comment In our Weekly Round-Up we'd had the temerity to joke that when someone said they'd done a deal with "two leading e-tailers", or words to that effect, they didn't mean an Amazon.com or eBay but instead... [19 Feb 2007]
Will's Web Watch: Online break-ups are hard to do
Comment Keeping customers simply because they can't bear to go through your convoluted unsubscribe process is not a success and e-tailers need to realise it should be even easier to unsubscribe (as you've no new... [18 Dec 2006]
Will's Web Watch: Hassle-free Christmas shopping
Comment The more complicated the order the more time you should leave, as some e-tailers seem to have had problems in the past when asked to ship more than one item at a time. Most... [30 Nov 2006]
Internet beats high street for Christmas shopping
News With a record-breaking Christmas for e-tailers on the cards, convenience was cited as one of the main reasons for buying presents online, with 34 per cent of those surveyed citing it as a factor. This... [29 Nov 2006]
Leader: E-tailers can get it right this Xmas
Leader What are the chances this will be the Christmas when the e-tailers finally get it right? E-tailers assume a massive responsibility when they make promises about getting... [27 Nov 2006]
Christmas shoppers take a chance on delays
News One consumer group warned that last Thursday - 23 November - was the last day e-tailers offering guaranteed Christmas delivery should be taken at their word, yet by Friday 24 November 46 per cent of... [27 Nov 2006]
No cheap alcohol to be sold online
News While bricks-and-mortar retailers will welcome the ruling, the news will no doubt disappointment both e-tailers and online shoppers hoping to stock up on cheap cigarettes and alcohol for the festive season. [23 Nov 2006]
Record breaking Xmas on the cards
News Despite this rise in spending, research has found there is still room for improvement for e-tailers to deliver better customer service. The top five e-tailers to emerge... [22 Nov 2006]
