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Shared Services: The Practicalities of Local Council Cost Reduction
White Paper Local government in the UK has been undergoing modernisation initiatives centred on IT. Substantial investments have been made in digitising the way that local government delivers public services, managesoperations and creates efficiencies. [23 Nov 2009]
Achieving compliance with GSi Code Of Connection (CoCo)
White Paper In November 2005, The Government published 'Transformational Government - Enabled by Technology' which documents the steps necessary to achieve effective delivery of technology for Government. To develop the necessary trust and... [23 Nov 2009]
Understanding Web application security challenges
White Paper Business has grown increasingly independent upon web applications and they are becoming more difficult to secure. This paper explains what you can do to protect your organization and improve Web security. [23 Nov 2009]
Contact Centres: Optimum service at optimum cost
White Paper Getting the balance right between meeting the inbound call expectations of busy customers and optimising telecoms costs is the goal for many ICT managers. Technology now enables far more powerful and flexible contact centre platforms to... [18 Nov 2009]
When your data matters, once a day is not enough
White Paper Remote offices are often the front line for direct client contact and are the heart of your mission critical applications. You need a backup and recovery solution that can offer enterprise-class data protection without the need for an... [17 Nov 2009]
See Through Your Systems Complexity
White Paper IBM Tivoli Monitoring is a powerful solution designed to consolidate and simplify systems monitoring and management across complex, distributed environments. Hundreds of integrated best practices make it easy to correct many problems... [17 Nov 2009]
Cloud Computing: Save Time, Money, and Resources
White Paper Testing your applications before they launch is essential, but so is the right environment. This IBM® Redbook® explains how a private test cloud can help you organize and streamline your test environment, allowing for a quick... [16 Nov 2009]
Accelerate Your Cloud Implementation with IBM CloudBurst and Intel Xeon Processors
White Paper Do you need to determine where to start your cloud deployment and provide immediate ROI? IBM CloudBurst(tm) is a pre-integrated solution that allows you to rapidly create and manage your private (internal) cloud environment while... [16 Nov 2009]
Business Productivity Online Suite - Communicate Success
White Paper Learn how to boost your team's productivity and collaboration with the Microsoft® Business Productivity Online Suite (BPOS). With instant messaging, email, video conferencing, shared calendars, and one central place on the web to store... [16 Nov 2009]
Optimize your performance with the Smart Work Advisor
White Paper Smart Work Advisor shows how businesses can optimize their performance by providing a decision tree they can use to adapt dynamically, collaborate more effectively and connect people and processes inside and outside the organization. [16 Nov 2009]
Connecting everything with Smart SOA Connectivity and Integration
White Paper Tune in to this webcast to hear how Liverpool, one of Mexico's most important retailers, was able to reduce costs and streamline information by moving from an inefficient point-to-point integration platform to a flexible SOA connectivity... [16 Nov 2009]
Webinar: Securing the Cloud Dec 10th, 2pm ET / 11am PT
White Paper Cloud computing promises to provide vast computing power, reliable off-site data storage, wide availability, all at lower maintenance and investment costs. But recent cloud computing mishaps have underscored the need for consistent and... [16 Nov 2009]
Ingersoll Rand Increases Business Agility With Microsoft Online Services
White Paper Ingersoll-Rand Company Limited is a $13 billion global diversified industrial corporation. The company conducts manufacturing and assembly operations in 29 plants in the United States; 31 plants in Europe; 14 plants in Asia; 6 plants in... [16 Nov 2009]
2009 Smartphone and Carrier Buying Guide
White Paper The lineup of cell phones has expanded a bit, but a significant number of what we see in that category are updates to existing models. The real innovation in the mobile phone world is in the area of smartphones where we see the Apple... [16 Nov 2009]
Law Firm Cuts IT Costs by 90 Percent, Dismisses Server Worries with Online Services
White Paper James C. Nolan Law Office specializes in immigration law. Owner James Nolan uses technology to deliver excellent customer service and achieve paperless efficiencies, but his technology costs were too high, and it was too difficult to... [16 Nov 2009]