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IBM and BIPT Help Citizens Property Insurance Corp. Increase Customer Service and Decrease Cost

whitepaper Citizens Property wanted to replace aging insurance policy and claims administration system with a Web-based system that provides remote access and increased scalability while reducing manual processing costs.

Tags: customer support services

[15 May 2008]

Power Company Optimizes Technology, Increasing Efficiency While Reducing Costs

whitepaper Edesur, a distributor of electricity in Buenos Aires, Argentina, needed a strategic plan for upgrading its aging IT infrastructure. Edesur increased operational efficiency, enhanced system security, reduced maintenance and IT costs, and created a...

Tags: customer support services, desktops, microsoft office, plan

[15 May 2008]

Balch and Bingham Legal Industry IP Telephony Case Study

whitepaper When the law firm Balch & Bingham decided two years ago to pull the plug on its multiple, aging circuit-switched telephony systems in favor of a single converged network, business continuity was certainly an important factor in selecting a...

Tags: telephony, cisco, shoretel, avvid

[02 Apr 2008]

Balch and Bingham Legal Industry IP Telephony Case Study

whitepaper When the law firm Balch & Bingham decided two years ago to pull the plug on its multiple, aging circuit-switched telephony systems in favor of a single converged network, business continuity was certainly an important factor in selecting a...

Tags: cisco, telephony, shoretel, avvid

[02 Apr 2008]

POSCO Power Streamlines Operations and Strengthens Financial Management

whitepaper In 2006, POSCO Power embarked on a project to replace its aging, disparate systems with an integrated platform. After building a new business management platform based on a range of Oracle E-Business Suite applications, POSCO Power saw a dramatic...

Tags: erp

[08 Feb 2008]

Cisco Unified Communications From SDI Networks Provides Real Estate Agents With Mobility, Connectivity

whitepaper An aging hardware infrastructure was affecting the company's speed and efficiency. Prudential C. Dan Joyner Co.a successful real estate company headquartered in Greenville, South Carolina, has 11 offices spread across five counties in the northern...

Tags: unified communications, offices, agents, estate

[09 Dec 2007]

Integrated System Helps Long-Term Care Provider Streamline Billing, Improve Efficiency

whitepaper Tandem Management, a provider of long-term and subacute healthcare services to about 900 residents in five skilled nursing facilities, was burdened by aging and non-integrated financial management and clinical documentation systems.

Tags: systems integration, streamline, healthcare, term

[06 Sep 2007]

COCC Reduces Upgrade Time and Cuts Costs

whitepaper The company used Oracle technology and applications to implement a highly available, reliable, and open IT infrastructure to replace COCC's aging legacy system, expanding visibility of critical data, improving processing efficiency, and ensuring...

Tags: infrastructure management, efficiency, oracle financials, continue

[05 Sep 2007]

Gitis Consolidates Financials and Production for Greater Efficiency and Lower Costs

whitepaper The challenge was to replace an aging, internally-developed information management system to support rapid business growth; centralize and standardize data; integrate production and accounting processes; and centralize system operations and...

Tags: erp, accounting, production, industrial

[11 Jul 2007]

Hallmark Cards Boosts Merchandiser Efficiency 10 Percent With Mobile Databases

whitepaper When the company needed to replace the aging handheld devices RMs used, it worked with Field Performance Group, a Microsoft Certified Partner, to create a solution called INFOLink that runs on a mobile device hosting Microsoft SQL Server 2000...

Tags: windows ce, sql server, united states, device

[01 May 2007]

German Pharmaceutical Firm Prescribes Windows Server 2003 for Increasing Efficiency of Network Administration

whitepaper German pharmaceutical firm Merckle GmbH is finding it significantly easier to support corporate network and desktop users since deploying the Microsoft Windows Server 2003 operating system to replace its aging Microsoft Windows NT 4.0 Server...

Tags: microsoft windows, domain, directory, desktop

[08 Feb 2007]

Escalating Demands Strain Aging Network

whitepaper It will lower the risk and total cost of ownership, accelerate the deployment of a converged voice and data network, improve operational efficiency, and enhances the customer experience. Maintaining a modern IT and network infrastructure is not a...

Tags: components, efficiency, event, class

[08 Feb 2007]

Primary Electric Supply, Inc. Improves Data Management and Builds New Business Applications

whitepaper Primary Electric Supply implemented Oracle Database Standard Edition One on Linux - replacing aging Microsoft Access database applications and spreadsheets - to manage corporate data more effectively on a scalable, stable, and secure platform.

Tags: database management, oracle database, edition, supply

[13 Dec 2006]

Sundan Reduces Inventory and Distribution Costs

whitepaper The company wanted to replace aging enterprise resource planning system and modernize management practices. Sundan increased efficiency by establishing a centralized business management platform based on a range of JD Edwards EnterpriseOne...

Tags: accounting applications, jd edwards enterpriseone, establish, resource

[07 Dec 2006]

Syracuse City School District: Telecommunications Convergence Enhances Learning, Improves Administrative Efficiency

whitepaper The Syracuse City School District (SCSD) was operating an analog phone system and aging IT network infrastructure that were expensive to support, reducing the efficiency of administrative staff and limiting student Internet and research...

Tags: infrastructure management, district, city, school

[09 Nov 2006]

Machinery Distributor Uses CRM to Enhance Customer Service, Improve Marketing Efforts

whitepaper The company's heavily customized, homegrown Customer Relationship Management (CRM) system was aging, which made finding and sharing customer information across the organization difficult and sometimes even led to customer-service issues.

Tags: customer support services, customer relationship management, customer service, gmbh

[07 Nov 2006]

Oliver Products Improves Processes Across Business Units With IP Solution From Cisco SMB Partner ISG

whitepaper The company's aging PBX telephone system had reached its limit, and some of the IT department's internal customers were starting to demand more from the company's network. It was clear that the outdated network would stymie any steps toward...

Tags: mobile - wireless communications, cisco, cisco catalyst, manufacturing

[02 Jun 2006]

Intel, Computer Creations and Polar Inc.: Upgrading a Distribution and Manufacturing Firm's Hardware and Software Functionality to Make Information Available to All

whitepaper Polar Inc.s aging accounting application and cumbersome data-updating process were bringing down efficiency and productivity exponentially. They needed to add functionality for the remote offices to be able to capture data to send back to...

Tags: intel, accounting, processors, intel centrino

[04 May 2006]

AMS Advantage ERP Suite

whitepaper Falling tax revenues, shrinking IT budgets, and outdated and aging systems are increasing demands for greater fiscal responsibility, improved efficiency, and enhanced accessibility. CGI-AMS understands the challenges faced by government...

Tags: ams, budgets, innovation, faced

[30 Aug 2005]

Publisher Gains Stability and Cost Efficiency Through IT Standardization and Consolidation

whitepaper The company wrestled with aging hardware and software, including client desktops running the Microsoft Windows 95 and Windows 98 operating systems and file and e-mail servers running Novell NetWare 4.11 with the GroupWise 5.5 e-mail system.

Tags: processor, intel, microsoft windows, mail

[11 Aug 2005]

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