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Axispoint Enhances Operational Efficiency and Improves Customer Service at Luxury Retail Operation
White Paper The company operates more than 40 retail showroom locations, wholesale distribution centers, and direct outlets nationwide, each with their own phone and voicemail system. In order to continue to provide superb customer service, the company... [11 Jul 2008]
Fuel Transporter Improves IT Efficiency and Security With New Management Tool
White Paper By deploying Microsoft System Center Essentials 2007, the company significantly reduced the amount of time necessary to manage its network. Explorer Pipeline also is now able to detect and resolve issues before they affect system performance. [26 Apr 2008]
City IT Department Improves Data Protection and Backup Process Efficiency
White Paper Southlake implemented the beta of Microsoft System Center Data Protection Manager (DPM) 2007 and achieved continuous data protection, greatly increasing the efficiency of its IT operations. Southlake, Texas, is a small, growing city of 26,000 people. [26 Apr 2008]
Capodarco Cooperative Improves Service With Leading-Edge Business Intelligence Solution
White Paper The challenge was to gain the ability to monitor the quality and assess the operational efficiency of Capodarco's call center services and create effective reports and integrated dashboards to provide management with decision-making support. [24 Mar 2008]
ARMC Order Entry System Improves Efficiency and Patient Care
White Paper Alamance Regional Medical Center (ARMC), in search of an integrated clinical information system solution, turned to Eclipsys Corporation, a Microsoft strategic partner. Advanced clinical information systems help healthcare organizations reduce... [19 Feb 2008]
College Pro Painters Improves Efficiency While Decreasing Costs
White Paper Using Microsoft Visual Studio .NET 2002, Envision was able to quickly and easily integrate the product into College Pro's system. With data entry done not only by the call center staff, but by North American franchisees over the Web, traditional... [31 Mar 2007]
Lyon Highways Monitoring Center Improves Efficiency and Safety of France's Busiest Roads With Real-Time Traffic Management
White Paper CORALY (Coordination et Regulation du traffic de l'Agglomeration Lyonnaise) is a traffic-management system run by operators of roads in the Lyon region, which bear the heaviest traffic in France. An operator, Direction Departementale de l... [23 Jun 2005]
Alamance Regional Medical Center (ARMC): ARMC Order Entry System Improves Efficiency and Patient Care
White Paper Alamance Regional Medical Center (ARMC) is a not-for-profit, private, community healthcare system serving Burlington, NC, and the surrounding area. ARMC needed an integrated solution that was intuitive and easy for users to learn. [25 Aug 2004]
Spare Parts Division Cuts Costs and Improves Efficiency with Wireless Stock Management System
White Paper Better inventory management in the spare parts department was the key to the operational efficiency they wished to achieve. Volkswagen's Original Parts Center (OTC) in Kassel-Baunatal is at the center of its spare parts division. [24 Feb 2004]
Maritime Life Files the Right Claims With Unicenter CA-MII Data Sharing
White Paper Unicenter CA-MII improves cost efficiency by letting multiple image sites share data center resources across as many as 32 system images and by helping clients share resources between sysplex, non-sysplex, standalone and geographically separated... [24 Feb 2004]
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