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Video: CIO Agenda 2008

Video In this video eSure head of IT Mark Foulsham and Freeform Dynamics analyst Martin Atherton talk about the key priorities and challenges for CIOs this year. The exclusive silicon.com CIO Agenda 2008 survey looks at the CIO's tech shopping list for...

Tags: cio agenda

[24 Apr 2008]

IT chiefs cutting back on contractors

News Mark Foulsham, head of IT at insurance company eSure, added: "We have already reduced contractors by 80 per cent over the last 18 months. Mark Foulsham, head of IT, eSure This is backed up by the latest poll of silicon.com's CIO Jury panel of IT...

Tags: credit crunch, skills, contractors

[28 Mar 2008]

eSure creates customer 'information hub'

News Web and phone insurer eSure is creating a single "information hub" to improve the management and quality of customer data and reduce duplication. The technology is a plug-and-play architectural component that sits on top of eSure's various...

Tags: esure, initiate systems, play, plug

[26 Mar 2008]

Police forces lack e-crime expertise and resources

Police forces lack e-crime expertise and resources

News Mark Foulsham, head of IT, eSure Local police forces do not have the resources or expertise to deal with growing cyber crime and online fraud threats facing businesses today. That's the unanimous verdict of UK tech chiefs on silicon.com's CIO Jury...

Tags: cio jury, e-crime, cio, crime

[18 Mar 2008]

Operational IT budgets to be squeezed in 2008

Operational IT budgets to be squeezed in 2008

News Mark Foulsham, head of IT for eSure, said: "Our budget will remain fairly flat next year but we're aiming to do more with it. Mark Foulsham, head of IT, eSure The downward pressure on operational IT costs will continue in 2008 but those savings...

Tags: budgets, cio jury, cio, mark

[17 Dec 2007]

Dear silicon.com... Vista uptake… HMRC blunder… iPhone too cool or too costly?

Comment Editor's choice silicon.com editor Steve Ranger flags up his picks on the site this week.¦ Peter Cochrane's Video Blog: Finger of fate ¦ Photos: The best of Google Sky ¦ Cheat Sheet: Encryption ¦ Photos: US Army's Black Hawk goes...

Tags: vista, iphone, hmrc, microsoft

[29 Nov 2007]

The McCue Interview: <strong>eSure</strong> head of IT Mark Foulsham

The McCue Interview: eSure head of IT Mark Foulsham

Comment Foulsham moved to Macquarie to oversee the IT migration and potential buyers for the companies, before landing at eSure. The internet, however, has shaken up the insurance industry where dot-com upstarts like eSure - the one with Michael Winner's...

Tags: mccue interview, mark foulsham, esure, style

[27 Nov 2007]

Are UK data laws fit for purpose?

Are UK data laws fit for purpose?

News Mark Foulsham, head of IT for eSure, said: "Given that the breach was a failure to adhere to policy and process, the issue is one of policing and enforcement rather than more regulations. Mark Foulsham, head of IT, eSure

Tags: hmrc, data protection, cio jury, encryption

[23 Nov 2007]

CIO Essentials: Virtual worlds, biometrics and green IT

News This week we hear from Mark Foulsham, CIO for online insurer eSure. Ever wondered what CIOs are reading on silicon.com? Our CIO Essentials feature puts you in the picture. Each week a leading IT chief picks his or her top stories from the past...

Tags: esure, cio essentials

[16 Oct 2007]

Businesses cool on software as a service

News Mark Foulsham, head of IT, eSure Software as a service (SaaS) remains a low priority for businesses despite the hype and the potential for more variable licensing costs. SaaS is again in the headlines this week with an SAP on-demand software launch...

Tags: cio jury, saas

[18 Sep 2007]

Video: How to stop your best staff leaving

Video: How to stop your best staff leaving

Video British Energy CIO Ian Campbell, UK government CIO John Suffolk, Virgin CIO Gareth Lewis, Associated Newspapers CIO Ian Cohen, Betfair CTO Rorie Devine and eSure CIO Mark Foulsham all reveal their top tips for staff retention.

Tags: cios, talent, cio50

[17 Aug 2007]

Financial services CIOs reveal investment priorities

Comment Mark Foulsham, head of IT at online insurance company eSure, says that financial services companies are starting to catch up with innovation coming out of the media- and consumer-led markets. That's no truer than in insurance and eSure's Foulsham...

Tags: esure, mark foulsham, graham yellowley, financial services

[19 Jun 2007]

Financial services CIOs reveal investment priorities

CIO Analysis Mark Foulsham, head of IT at online insurance company eSure, says that financial services companies are starting to catch up with innovation coming out of the media- and consumer-led markets. That's no truer than in insurance and eSure's Foulsham...

Tags: financial services, gartner, graham yellowley, mark foulsham

[06 Jun 2007]

Businesses tackle laptop theft data security risks

News Mark Foulsham, head of IT at online insurance company eSure, said: "We have a strict policy regarding laptops. Mark Foulsham, head of IT, eSure An exclusive investigation by silicon.com earlier this month revealed a sharp rise in the number of...

Tags: security, laptop, cio jury

[15 May 2007]

CIO Jury: CEOs 'don't get' technology

News Mark Foulsham, head of IT at online insurance company eSure, said it is more important CIOs understand the business environment. Mark Foulsham, head of IT, eSure Ten of this week's 12-strong silicon.com CIO Jury IT leaders panel agreed with the...

Tags: cio jury

[08 Mar 2007]

CIO Jury: Google is "real value" for business users

News Mark Foulsham, IT director of eSure, said most people currently use only about 10 per cent of the functionality of existing Microsoft Office applications. Mark Foulsham, IT director, eSure The reaction is in response to the launch this week of...

Tags: google, cio jury

[22 Feb 2007]

ITIL to the Motor Rescue

whitepaper Organizations such as Audatext, which operates at the hub of the motor insurance section between body-shops and insurance companies, esure, an insurance company, are already seeing tangible benefits from adopting service-based models based on the...

Tags: insurance, adopt, infrastructure library, motor

[01 Feb 2007]

Re:Viewing 2006: The year in outsourcing

News Powergen brought its offshore call centre work back to Blighty in an attempt to improve customer service and reduce the level of complaints, while online insurance company eSure has said it plans to switch work from its Bangalore and Mumbai call...

Tags: outsourcing

[11 Dec 2006]

Rising wages forcing companies to look beyond India

News Online insurance company eSure revealed plans last week to bring its Indian call centre work back to Manchester, although it says it was always a temporary measure to deal with recruitment shortages in the UK and that India has proved to be an...

Tags: noa, india

[01 Dec 2006]

eSure brings Indian call centre work back to UK

News Online insurance company eSure will bring its offshore call centre work in India back to the UK from February next year.eSure started using offshore Indian call centres in 2004 and currently has 100 agents with an unnamed third-party provider in...

Tags: esure

[27 Nov 2006]

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