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Application Quality and Its Business Impact - A View From the Top

whitepaper When key enterprise software applications fail to perform, the impact on business revenues and productivity can be significant, according to a survey of IT and business executives commissioned by Compuware and conducted by Forrester Research.

Tags: business management, forrester research, loss, material

[10 Apr 2008]

Forrester- The Struggle to Align IT With Business Goals: The Mercury Interactive IT Executive Survey

whitepaper This paper outlines the results of an IT executive survey commissioned my Mercury Interactive Corporation and conducted by Forrester Research of Cambridge, Mass. The paper also outlines the issues and options that IT executives face in aligning...

Tags: business intelligence / data warehousing, outlines, mercury interactive corporation, executive

[10 Apr 2008]

Forrester Trends: IT Execs Boost Focus on Business in 2007

whitepaper In this white paper from Forrester Research, analysts explain why business relationships trump technology concerns for IT execs in 2007, despite unfinished or vexing technical tasks. The paper presents the results of a recent survey in which 239 IT...

Tags: infrastructure management, forrester research, enterprises, governance

[12 Dec 2007]

IT Leadership Maturity Checkup

whitepaper Forrester has taken its IT leadership maturity model and tested it against the experience of 84 senior IT executives. This checkup looks at three sets of IT practices: linking technology to business strategy, running IT operations as a business...

Tags: cost control - risk mgmt., business strategy, leadership, practices

[12 Dec 2007]

Integrated IT Management Drives Efficiency

whitepaper Forrester believes that convergence across these three areas in the next 24 to 36 months will culminate in integrated IT management (IIM) dashboards, which will enable IT management to reduce IT budgets by as much as 30% while realizing value...

Tags: views, visibility, portfolio,

[10 Jul 2007]

The Human Capital Management Value Map

whitepaper For several years, human resources executives have chanted the mantra that HR is strategic. EXECUTIVE SUMMARY But what does this really mean? How do you know it, and, even more importantly, how do you measure it?

Tags: hr, strategic, capital, human

[10 Jul 2007]

CIOs: Reduce Costs By Scoring Applications

whitepaper As long as IT spends the majority of the IT budget for "lights on" operational and maintenance activities against existing applications, CIOs will be criticized by business executives for their inability to respond fast enough to new business needs.

Tags: infrastructure management, maintenance, mechanism, budget

[26 Jun 2007]

A New CIO's 100-Day Plan

whitepaper High expectations are held by the business community, senior executives, and the IT organization itself — and starting off on the right foot is critical to managing those initial expectations. When new CIOs start, they have to immediately create...

Tags: it hr - staffing - training, plan, formed, credibility

[30 May 2007]

IT Leadership Maturity Checkup

whitepaper Forrester has taken its IT leadership maturity model and tested it against the experience of 84 senior IT executives. This checkup looks at three sets of IT practices: linking technology to business strategy, running IT operations as a business...

Tags: cost control - risk mgmt., business strategy, executives, terms

[05 Apr 2007]

Security top of the pops for Euro enterprises

News Nearly 80 per cent of companies questioned by Forrester Research said they are looking to upgrade or add to their existing security software in the next 12 months. The survey questioned 1,200 senior IT executives from enterprises and SMEs.

Tags: 2007, information security, forrester, security

[13 Mar 2007]

Quick Take: The CIO and the CEO

whitepaper In the 1980s and for most of the 1990s, their paths rarely crossed — the CEO didn't think much about technology and the CIO rarely interacted with executives beyond his boss — the chief financial officer (CFO).

Tags: bt, officers, ceos, harvard business review

[05 Mar 2007]

CEO and CIO still don't see eye to eye

Comment But, Forrester Research's George Colony argues, there still isn't enough trust between the CEO and the CIO. George Colony is chairman and chief executive officer of Forrester Research. Forrester just surveyed 75 global CEOs, and here's the punch...

Tags: business, ceo, cio

[01 Mar 2007]

Topic Overview: Case Studies

whitepaper Through their research, Forrester analysts speak with IT professionals and C-level executives across multiple markets and industries about technology and business issues. These companies share with Forrester some of their best and, in some cases...

Tags: cases, learn, clients, markets

[19 Dec 2006]

YouTube is doomed, says analyst

News And it will lose", according to Josh Bernoff and Ted Schadler, analysts for Forrester Research, writing on a blog posted last week. The Forrester opinion comes three months after research firm IDC came to a similar conclusion and less than a week...

Tags: youtube, youtube.com

[03 Oct 2006]

Boardroom brief: Offshoring - how to get it right

Comment In a recent Forrester survey of business and IT executives in European companies that use offshore providers, 45 out of 47 rated cost as the principal choice behind their decision. Analyst Forrester predicts that over the next few years...

Tags: offshoring, kpo, bpo

[29 Aug 2006]

Red Hat-JBoss union: Open source comes of age

News This [acquisition] represents the reassembly of a [vendor] ecosystem, which you now have with open source," said Forrester Research analyst Michael Goulde. But even with the fast-growing company's promise, there are some potential pitfalls, said...

Tags: jboss, red hat

[11 Apr 2006]

IT Service Management and Measurement Best Practices

whitepaper This webinar describes the best practices that IT executives need to deliver a more business-oriented approach to IT measurement. IT has never lacked for measurement. In fact, measurement is a key part of any IT Service Management initiative.

Tags: service management, measurement, oriented, executives

[14 Mar 2006]

A Breakthrough Vision in Customer Intelligence

whitepaper The webcast also shows why Forrester Research puts SAS Marketing Automation and its companion products at the top of the list for seasoned database marketers. This webcast shows what analysts, customers and SAS executives have to say about the...

Tags: marketing, sas, automation, forrester research

[07 Dec 2005]

Skype hits the shops

News Besides growing competition, another obstacle Skype faces is entrenched consumer behaviour, said Charles Golvin, a telecommunications analyst for Forrester Research. More than 3,000 RadioShack locations nationwide on Monday will begin offering the...

Tags: voip, skype

[21 Nov 2005]

Spreading Relevant Insight:Selling Web Analytics throughout the Organization

whitepaper According to a recent survey of Website analytics users conducted by Forrester Research, the single greatest challenge facing companies who implement Website analytics is putting what they learn to good use.

Tags: website, executives, analytics, forrester research

[30 Jul 2005]

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