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Focus Research: VoIP Call Center Research
White Paper In this free Buyer's Guide, you'll have access to comprehensive expert research on all aspects of the IP PBX market, including: Premise-based IP PBX (Internet Protocol Private Branch eXchange) systems... [24 Jul 2009]
Focus Research: IP Phone Comparison Guide
White Paper Our expert reviews & comments This FREE, information-packed comparison guide compares the top 7 hosted PBX providers for small to midsize businesses. See which vendors and solutions can improve how your company,... [22 Jul 2009]
Microsoft's future in the post-Bill Gates era
News Mary-Jo Foley, Microsoft expert and blogger on silicon.com sister site, ZDNet.com, says the company may struggle on the technology front once Gates leaves. But David Mitchell, senior VP of research at... [24 Jun 2008]
The Naked CIO: The V-word
Comment They are expert at not taking no for an answer. Also I can only attend one or two of these per year, so it isn't as if I am really doing research. I use silicon.com and other sites to... [09 Jun 2008]
£1,000 boost for tech and science students?
News CBI director-general Richard Lambert said the problem of getting the right talent is likely to worsen so there needs to be a focus on higher skilled and expert roles for the UK to thrive in the global... [13 Aug 2007]
Mobile banking rings the changes
News Capgemini global retail banking expert Paul Willis said: "It's true that emerging markets will be early adopters of mobile banking because of the lack of other infrastructures but there is also a mindset in other more... [05 Apr 2007]
Churn: Poor customer service to blame
News Professor Robert East, expert in customer behaviour at Kingston Business School, said companies need to find ways of providing better service. New research suggests service issues are more likely to... [13 Feb 2007]
Five steps for conducting an effective deliverable walkthrough
White Paper Project management expert Tom Mochal has listed the steps for collecting input that will help you produce an acceptable deliverable the first time around. Deliverables that require human knowledge and creativity--such as... [16 May 2006]
The Executive Question: Good news for Japan is good news for all - or is it?
Comment Funk, professor at Hitotsubashi University's Institute of Innovation Research and probably the world's greatest expert on the Japanese mobile industry. According to Funk's research, many... [05 May 2004]
Leader: Non-moralistic arguments on Big Brother
Leader In his most recent newsletter, always-compelling security expert Bruce Schneier asks us to think what will happen when a security system goes wrong - when someone forges an ID card, for example - rather than consider the... [19 Apr 2004]
Robot child funding sought by Japanese researchers
News Kawato is an expert in brain science and has created a humanoid robot that has learnt 24 kinds of human action over three years. The project will put the country at the forefront of a lucrative new industry, as well as... [27 Aug 2003]
E-government plunges Blair into bureaucratic quagmire
News Perri 6, research fellow at the University of Strathclyde and e-government expert said the 2005 focus was distorting the process. The report says a lack of co-ordination means... [15 Mar 2001]
Employers under the illusion new recruits must be 'ready made'
News The IT skills shortage is at its highest level ever and shows no sign of abating despite the recent staff cuts at tech firms, according to research out today from LloydsTSB bank. Carayol said that... [19 Jan 2001]
Commerce One partners Broadvision for B2B services
News Industry expert Andy Tanner Smith at research company Frost Sullivan told silicon.com: "Many business-to-consumer (B2C) companies are increasingly moving towards B2B because of poor success rate in the... [10 Aug 2000]
Informix is dead. Long live Informix?
Comment Rob Hailstone, database expert at Bloor Research, explained: "They [Informix] have got a difficult problem, but the line they are taking is right. Database specialist, Informix, has struggled recently to... [03 Aug 1999]
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