field engineers
A Remote Access to Engineering Test Facilities for the Distant Education of European Microelectronics Students
White Paper The European network for Integrated Circuit testing education described in this paper addresses the shortage of skill in mixed-signal production testing by encouraging students at pre- and post-doctoral levels to attend innovative training courses... [18 Jul 2008]
Implementing Microsoft Windows 2000 With Service Pack 4 on ProLiant Servers
White Paper This paper provides information on installing, implementing, and troubleshooting Microsoft Windows 2000 Server and Windows 2000 Advanced Server on ProLiant servers for network administrators and field service engineers. [03 Jul 2008]
Increasing Field Service Productivity for Beckman Coulter
White Paper Beckman Coulter, a large multi-national medical instrumentation systems provider, improved the security and productivity of its field service engineers with Mobility XE Mobile VPN software. Now their engineers can access critical customer... [30 Jun 2008]
Mobility XE Increases Utility Worker Efficiency
White Paper A large energy services company serving over 2.2 million customers across six states deployed Mobility XE Mobile VPN to improve the productivity of its field service engineers. Prior to implementing Mobility XE, the company's utility application... [30 Jun 2008]
ConGES Consulting Embeds Security, Scalability, and Performance Into Real-Time Collaboration for Utilities
White Paper Multi-utility consultancy ConGES develops turnkey mobile solutions that enable field engineers working for regional energy and water providers to capture orders, measure consumption, and monitor assets using PDAs or laptops. [30 Apr 2008]
Quocirca's Straight Talking: Just how distributed is your business?
Comment Again, businesses have always had field service engineers, sales people and truck drivers who work remotely, but today many of these workers are linked to business processes through mobile devices. Utility companies have the most mobile workers... [24 Apr 2008]
Evolution of Data Center Environmental Guidelines
White Paper Thermal Guidelines for Data Processing Environments" the first publication of TC9.9, is discussed in this paper, along with a historical perspective leading up to the publication and discussion of issues that will define the roadmap for future... [11 Apr 2008]
Calling on Enterprise Access for Enhanced Customer Service
White Paper Engineers in the field were forced to record information on paper, and to later transfer the information into computers when they returned to their offices. T-Mobile needed a method to deliver these applications to its engineers regardless of... [10 Apr 2008]
Wireless Data Capture Solution Improves Profits and Reduces Oil Production Costs
White Paper Landmark Graphics Corporation, a provider of software and services to more than 90 percent of the world's exploration and production enterprises, developed a handheld field-data capture solution that enables oilfield operators to record and report... [10 Apr 2008]
Pitney Bowes boosts efficiency with mobile worker app
Case Study Pitney Bowes has boosted the productivity of its field force engineers with a mobility app to enable on-the-fly access to core Siebel and SAP systems. The company, which supplies mailroom equipment such as franking machines to offices, has deployed... [08 Apr 2008]
Photos: Smart posters and the 'seeing eye phone'
Photo The prototype was developed by engineers from VTT at the Technical Research Centre of Finland as part of a SmartTouch EU-project. Near field communications (NFC) technology company Innovision, has been showing off its vision of a future where low... [04 Apr 2008]
Worst-Case Performance Limitation of TCP Sack and a Feasible Solution
White Paper Since TCP Options field has a fixed length, there is a limit on the number of SACK block that can be carried by the acknowledgment packets. In the present implementation of Transmission Control Protocol (TCP) selective acknowledgment (SACK), every... [14 Jan 2008]
Design and Implementation of a Real Time GPS Network for the Metropolitan Water District of Southern California
White Paper The network is designed for use by MWD surveyors and engineers for construction projects, pipeline locations, mapping, GIS studies and projects, deformation studies (including an existing dam deformation system at Diamond Valley Lake) and various... [08 Jan 2008]
Mobile Field Service Automation Generates Efficient Operations and Substantial Cost Savings
White Paper To increase efficiency and decrease costs for its field service engineers the company wanted to modernise its paper-based system by taking advantage of advancing mobile technology. Capgemini developed a system of field service automation that... [03 Dec 2007]
Lattice Semiconductor Uses the Microsoft Solution for Enterprise Project Management to Enhance and Streamline New Product Development
White Paper Ask the engineers at Lattice Semiconductor Corp. The Programmable Logic Devices (PLDs), Field Programmable Gate Arrays (FPGAs) and Field Programmable System-on-a-Chip (FPSC) designed by Lattice are components that are ultimately included in larger... [05 Nov 2007]
