field service
RSS field serviceRevealed: The apps you'll have on your phone in 2012
News Gartner expects loyalty for mobile search to be shared between a few providers that have unique technologies in the field. Near field communication services But Gartner sees renewed efforts by various... [18 Nov 2009]
Cloud Computing Challenges and Related Security Issues
White Paper The field of cloud computing is still in its infancy as far as implementation and usage, partly because it is heavily promoted by technology advancement and is so high resource dependent that researches in academic... [12 Nov 2009]
New Mobility Service Powered by HP Managed Hosting
White Paper The company wanted to launch an innovative new mobile business solution for field service and sales organizations. Rogers mFORMS is the first and only turnkey mobile workflow solution available in... [09 Nov 2009]
Multitenant CRM Enables Rapid Deployment, Flexible Foundation for US Dynamics Field Sales Team
White Paper Compared to managing the solution on its own, Microsoft Dynamics CRM as a service helped the field sales team reduce deployment time by 67 percent, lower administrative and support costs by 82 percent,... [28 Oct 2009]
Momentum Webcast: Drive Real-World Business Processes With Microsoft Dynamics CRM (Level 100)
White Paper As the business landscape evolves, the traditional way people work together-in the office or in the field-looks very different today than it did just a couple of years ago. Whether you are a sales manager, a customer... [28 Oct 2009]
Good Architecture and Security White Paper
White Paper Executives and professional in the field are spending more time on the road doing business. Once a luxury for top executives, mobile technology is fast becoming a necessity for field forces to remain... [02 Oct 2009]
Digital Signatures for the Pharmaceutical Industry
White Paper Typical examples of digital signature use within the pharmaceutical industry include systems and processes such as electronic submissions, RA/QA, Standard Operating Procedures (SOPs), clinical operations, manufacturing instructions,... [02 Oct 2009]
Accurately Measuring Denial of Service in Simulation and Testbed Experiments
White Paper Researchers in the Denial of Service (DoS) field lack accurate, quantitative and versatile metrics to measure service denial in simulation and testbed experiments. Existing DoS metrics... [02 Oct 2009]
SimplexGrinnell Extends Field Service Capabilities by Upgrading to Oracle E-Business Suite Release 12
White Paper SimplexGrinnell wanted to maintain support for the company's Customer Relationship Management (CRM) applications to facilitate field service support to customers and optimize field... [01 Oct 2009]
The IGEPA Group Improves Quality of Service With Access to Accurate, Up-to-Date Customer Information
White Paper The challenge was to expand CRM capabilities to provide insight into competitor product data and cross-selling opportunities, as well as to provide support for joint projects within the group and improve field staff... [01 Oct 2009]
Steelcase Werndl AG Raises Efficiency and Profitability at With Customer Relationship Management Solution
White Paper The challenge was to consolidate forecast information automatically and provide mobility, as three quarters of users work in the field. Steelcase Werndl AG implemented Oracle CRM On Demand to introduce a uniform system... [01 Oct 2009]
Chris Hyman
AS Profile He earned his place in this year's Agenda Setters for defying the recession and in the words of the panellists being an "innovative leader… in the field of the technological enablement of white collar... [29 Sep 2009]
Google Books hit with fresh wave of criticism from Microsoft, Open Book Alliance
News Their guile has cleared much of the field in digital book distribution, shielding Google from meaningful competition. Google has said it will release a complete privacy policy for Google Books once the settlement is... [09 Sep 2009]
Mobile Device Management for Dummies
White Paper A field service engineer referring to a laptop that provides information on specific parts needed - so that he can fix the customer's problem the firsttime. Every day, more and more of your enterprise -... [04 Sep 2009]
Top 10 Threats to SME Data Security
White Paper This approach is constantly refined by input from tens of thousands of subscribers, field trips to customer sites, focus groups, and "Security over Beer" bull sessions. This emphasis on business context and practicality... [02 Sep 2009]
