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New Business Management System Helps Soccer Club Drive on and Off-Field Success

whitepaper FC Koln is one of the best-known professional soccer clubs in Germany. As one of the original members of the Deutsche Bundesliga, FC Koln still claims a growing regional following. Despite its reputation on the pitch, the club's business management...

Tags: business management

[13 May 2008]

Share Data Between Excel and Word Healthcare Forms

whitepaper People working within the healthcare field often collect data in a Microsoft Office Excel 2003 workbook and then need to include some of that information in a form letter or a report created in Microsoft Office Word 2003.

Tags: word processing

[13 May 2008]

ESG Lab Field Audit: Riverbed Wide-area Data Services - Complimenting Existing LAN and WAN Infrastructure from Cisco

whitepaper This ESG Lab Field Audit documents the success that these Riverbed customers have experienced with a focus on configurations and installation experiences. Many companies have successfully implemented Riverbed WDS solutions within their Cisco networks.

Tags: voip - ip telephony

[11 May 2008]

Tivoli Information/Management for z/OS Invoking Multiple Assisted Entry Panel Program Exits From a Single Field

whitepaper Many of these program exits are designed to be invoked at the field level from the Info/Mgmt Assisted-Entry panel. Using PMF, Info/Mgmt administrators are able to modify the Info/Mgmt product to invoke a specific program exit when data is entered...

Tags: mainframes

[11 May 2008]

Explore the Emerging Field of Business Technology and Its Impact on IT Professionals: Evolving From IT to BT

whitepaper In this paper one will explore two compelling forces contributing to the creation of a new field one calls Business Technology (BT). To be part of this emerging field, individuals must be technical experts who are also business savvy.

Tags: service-oriented architecture

[11 May 2008]

ConGES Consulting Embeds Security, Scalability, and Performance Into Real-Time Collaboration for Utilities

whitepaper Multi-utility consultancy ConGES develops turnkey mobile solutions that enable field engineers working for regional energy and water providers to capture orders, measure consumption, and monitor assets using PDAs or laptops.

Tags: scalability

[11 May 2008]

Telecommunications Company Employees Improve Service With New Customer Care System

whitepaper Its customer contact centre is the largest of its kind in Croatia, and employees field hundreds of customer enquiries every day. T-Com is a leading provider of Internet, telephony, and IP services to customers throughout Croatia.

Tags: customer support services

[11 May 2008]

Beckman Coulter Empowers Sales Force While Maintaining Control of Sensitive Information

whitepaper It also had to be certain that field personnel could only use up-to-date documents and share them only with the audiences for which they were intended. Beckman Coulter, Inc.a leading manufacturer of biomedical testing instrument systems, tests, and...

Tags: sales force automation

[11 May 2008]

Psomas Achieves Global Work-Sharing and Accelerates the Mobile Worker

whitepaper Now we get the same kinds of results whether it's the field crews out at job sites, home-based workers that need to collaborate with office staff or small offices where we couldn't put an appliance in place.

Tags: lan - wan standards

[11 May 2008]

Global Manufacturer Restores and Enhances Directory Service With Remediation Strategy

whitepaper To craft a solution, Microsoft Services chose to deploy the Active Directory Risk Assessment Program (ADRAP), delivered by Tom Daniels of the Premier Field Engineering organization. Founded in 1902, British American Tobacco (BAT) is one of the...

Tags: customer support services

[11 May 2008]

PCI DSS and HIPAA: The Security Standards Share Common Ground

whitepaper Federal legislation with security requirements include HIPAA (the Hospital Insurance Portability and Accountability Act) of 1996 Title II, the Graham-Leach-Bliley Act of 1999, ground in the merchant services field.

Tags: security standards

[06 May 2008]

Oilfield Service Provider Uses Flexible Accounting Solution to Meet Customer Needs

whitepaper Peak Oilfield Services, a firm providing oilfield support services and construction in Alaska, needed to integrate its field-based job costing and back-office accounting systems to respond quickly and efficiently to frequent and varied customer...

Tags: back-office

[03 May 2008]

Control Packet Security for CAM Based Firewall

whitepaper The firewall has been implemented on the Field Programmable Port Extender (FPX) for use in the Washington University Gigabit Switch (WUGS). This paper describes an encryption/authentication module for an FPGA-based System-On-Chip (SOC) CAM-based...

Tags: firewalls

[03 May 2008]

Quocirca's Straight Talking: Tighten content security

Comment With most business users having spam controls in place, the email security vendors have found new business harder to acquire and have been limited to attracting competitors' customers rather than finding green-field opportunities.

Tags: filtering, spam, content

[02 May 2008]

The Executive Guide to Business Analyst and Project Management Terminology

whitepaper Now, with the emergence of business analysis as an independent field, understanding and using the correct terminology is more critical than ever. Project management has been increasing in visibility both inside and outside the executive office.

Tags: software project management, project management, business analysis, guide

[02 May 2008]

Add Pop-Up Lists to Your Word Documents

whitepaper To accomplish this, all one has to do is set up an AutoTextList field for each key word or phrase. Does one reuse some of the documents over and over again, making slight changes just before the user print, fax, or e-mail them each time?

Tags: business management

[02 May 2008]

The Naked CIO: Unequal opportunities

Comment It takes more for women and those from minority backgrounds to make it in our field. From the outside, IT looks like an occupation for white males. From the inside, we know that to be true. But what can we do about it?

Tags: discrimination, careers, women in it

[28 Apr 2008]

Quocirca's Straight Talking: Just how distributed is your business?

Comment Again, businesses have always had field service engineers, sales people and truck drivers who work remotely, but today many of these workers are linked to business processes through mobile devices. Utility companies have the most mobile workers...

Tags: distributed working, networks

[24 Apr 2008]

Al Batha Reduces Administration Time by 30 Percent and Improves Customer Service Using Integrated Mobile Solution

whitepaper Keen to maximise the return on its investment in SAP R/3, the Al Batha Group (Al Batha) decided to sharpen its competitive edge by automating field operations. It chose RouteTrac, a route accounting (field sales) solution from Vxceed Technologies...

Tags: customer support services

[23 Apr 2008]

New Process for Sharing Data Helps American Tower Monitor Sales Trends

whitepaper To keep pace with rapid expansion of its wireless and broadcasting infrastructure business, the company needed a standard method to collect, disseminate, and report on sales data gathered from the field.

Tags: customer support services

[23 Apr 2008]

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