finnair
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Customer Service Takes Off at Finnair With e-Business on Demand
White Paper Estimating that more than half of its passengers will soon be using the Internet for airline services, from making ticket reservations to clearing check-in, Finnair came to IBM to transform its service chain and IT systems. [09 Nov 2006]
Opodo snaps up two European rivals
News As a result, the nine airlines that founded Opodo in 2001 (Aer Lingus, Air France, Alitalia, Austrian Airlines, British Airways, Finnair, Iberia, KLM et Lufthansa) have seen their stakes in the firm significantly reduced. [16 Mar 2005]
IBM Case Study: Finnair
White Paper During the spring of 2003, Finnair teamed with an IBM Innovation Center to perform a study of the potential applications and benefits of radio frequency identification (RFID) technology in the airline's information technology (IT) environment. [25 Jun 2004]
AT&T seals E4.8m airline WAN deal
News AT&T has won a E4.8m contract to provide Finnish airline Finnair with a global wide area network (WAN). The new network will be used by Finnair’s IT services division Aerosystems Oy, which is a joint venture with IBM. [22 May 2003]
Airlines create online travel agency
News Customers can compare prices from Aer Lingus, Air France, Alitalia, Austrian Airlines Group, British Midland, Finnair, Iberia, KLM, Lufthansa and SAS. British Airways has joined forces with ten other airlines to set up a Web-based travel agency. [11 May 2000]
