function microsoft operations framework
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Process Model for Operations
White Paper The concept is this: Structure the IT organization around the process owners of each service management function. This white paper describes the Microsoft Operations Framework (MOF) process model, one of the three core models of MOF. [03 Jul 2008]
Web Server Load Balancing and Redundancy
White Paper This white paper addresses key issues in the availability management function of service management as it specifically applies to a business-to-consumer e-commerce service solution. This white paper is part of this knowledge base, which is... [03 Jul 2008]
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