global and business process
The Fast Close: Achieving Quick Wins and Big Wins
White Paper This white paper from SAP/Business Objects discusses how corporate finance centers can overcome the barriers to fast close by shifting processes such as intercompany reconciliation outside the close process and by automating traditionally manual... [17 Jul 2008]
Aviva strikes $1bn BPO deal
News The world's fifth largest insurance group, owner of Norwich Union, struck an eight-year deal with Indian outsourcer WNS Global Services to run its business process outsourcing operations. A spokesman for Aviva told silicon.com: "It is a process of... [11 Jul 2008]
Borland Software Case Study: Lufthansa Systems
White Paper The company wanted to accommodate growing freight traffic, increasing customer demands and the rising complexity of the business process. Lufthansa Systems a leading global IT service provider for the airline and aviation sectors. [11 Jul 2008]
Borland Software Case Study: TNT Logistics
White Paper TNT Logistics wanted to instill process into the software development lifecycle and automate tasks in-line with existing activities to increase productivity. TNT Logistics North America is a business unit of TNT Logistics, a leading global... [11 Jul 2008]
BEA Systems Case Study: Pfizer Web Services
White Paper To eliminate the need for managers to access multiple applications to monitor and manage project expenses, Pfizer turned to BEA WebLogic Integration, which includes BEA's award-winning application server and renowned Business Process Management. [10 Jul 2008]
Cisco Systems and RFID Technology
White Paper Most deployments are in the pilot phase now, with companies learning about and preparing to use this technology and planning to face the funding issues and business process changes that it will bring. [03 Jul 2008]
International Network Services Case Study: Global Logistics Organization
White Paper For each of the 14 areas of ITIL and ITSM, INS developed a framework vision process architecture; high-level process definitions; detailed procedure descriptions; and granular, work-level instructions as a global standard, getting global agreement... [03 Jul 2008]
A Subsidiary of a Large Mobile Telecommunications Corporation Needed to Capture Complex Business Processes to Enhance Employee Collaboration and Knowledge Sharing
White Paper Because determining the requirements for a workflow process was the main bottleneck, the China Research Lab worked with IBM Global Business Services to capture eight key business processes using role-based business modeling - and they finished... [01 Jul 2008]
Developing a Business-Driven Strategy for Natural Language Processing Technologies
White Paper The process gave the client both the big picture and the in-depth information it needed to forge a strategic pathway toward market leadership. Through On Demand Innovation Services - a partnership between IBM Research and Global Business Services... [01 Jul 2008]
Tough Problems Solved: Inventory Optimization With SAP NetWeaver Business Intelligence
White Paper IBM Inventory Optimization with SAP NetWeaver Business Intelligence is designed to deliver an efficient, repeatable and intelligent process for reducing and managing inventory levels. Seizing the challenge, a focused team of IBM Global Business... [01 Jul 2008]
NIBCO Realized Significant Inventory Asset Savings With Advanced Inventory Optimization Capabilities From IBM
White Paper NIBCO wanted to improve its inventory target-setting process to better meet customer expectations and requirements. In addition, the company sought to streamline its manufacturing process and reduce on-hand inventory levels by better aligning... [01 Jul 2008]
Pharmaceutical Client Seeks Assistance in Prioritizing Its Nanotechnology R&D Strategy
White Paper First, IBM Research, working together with GBS, leveraged IBM's existing nanotechnology research and extensive in-house expertise to provide a framework to guide the process. In response, IBM proposed a two-part process. [01 Jul 2008]
Microsoft Dynamics RoleTailored Business Productivity
White Paper Within the Microsoft Dynamics Research & Development group specifically, the implementation of this is "RoleTailored productivity" and it is the key software strategy that enables the people-ready business by combining the worlds of business... [30 Jun 2008]
The Naked CIO: Business misintelligence
Comment It uses a logical set of procedures to process source data from multiple systems to consolidate and analyse this data in a specific way. The Naked CIO: Process not bureaucracy Just because business intelligence sounds impressive and has spawned a... [16 Jun 2008]
Global BPO market to hit $450bn by 2012
News The business process outsourcing (BPO) market is forecast to hit $450bn by 2012. The report predicts services such as customer management services, payments and other industry-specific financial sector services, and recruitment process outsourcing... [16 Jun 2008]
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