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Aviva strikes $1bn BPO deal
News The world's fifth largest insurance group, owner of Norwich Union, struck an eight-year deal with Indian outsourcer WNS Global Services to run its business process outsourcing operations. A spokesman for Aviva told silicon.com: "It is a process of... [11 Jul 2008]
How outsourcing saved Zurich's IT
Case Study He warned companies at the start of the outsourcing process to expect revenues and efficiency to initially slump, saying it would take about three years for gains to be realised. In 2003 Zurich Financial Service's sprawling IT department consisted... [10 Jun 2008]
EDS customers advised to look for price cuts
News Barry Matthews, of Alsbridge Consultancy, is in the process of helping to set up a deal involving EDS and has previously been involved in setting up deals with a number of clients who outsource services to EDS. [21 May 2008]
HP seals $13.9bn deal for EDS
News The deal will strengthen HP's services business across the gamut of IT and business process outsourcing sectors, serving a wide range of public and private companies. The two companies collective services businesses, as of the end of each company's... [13 May 2008]
Outsourcing: Not just about cutting costs?
News He said that large companies dealing with about 40 different providers were approaching Accenture to consolidate these deals with fewer suppliers, a process called 'bundling'. Instead the key is to treat outsourcers as an arm of the business, with... [12 May 2008]
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