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whitepaper Business Process Management (BPM) solutions provide insight about the enterprise that transcends organizational and operational boundaries. The approach to designing IT architecture and implementation is changing from a technology-centered paradigm...
[17 May 2008]
News Barclays is increasingly confident in its use of business process outsourcing (BPO) which it says has improved time to market and is now looking to increase the complexity of the services it offshores.
[15 May 2008]
whitepaper Explore a business process management (BPM) solution in this series that helps a global IT manufacturer improve pre-sales operations and customer satisfaction. Follow along as the team develops a composite, collaborative workflow solution that uses...
[15 May 2008]
whitepaper This CNET white paper explores the unique concept of 2-layer Business Process Management (BPM) supported by Oracle's Service-Oriented Architecture (SOA) offering, and its successful implementation at ABN AMRO, a global financial services company.
[15 May 2008]
whitepaper The new system helps Global drive a standardized sales process for new business opportunities and relationship management. Promotional products provider Global Advertising Products (Global) relied on an outdated system to manage its critical sales...
[02 Apr 2008]
News Meanwhile the increasing popularity of ITIL is likely to fuel spending on business process management apps. Gartner recently recommended that companies start cutting tech costs in order to protect themselves from a predicted global recession.
[10 Mar 2008]
whitepaper In addition, the VMO provides value and expertise in process and business development, asset management, and vendor engagement. In response, Cisco created a new global IT group called the Cisco Vendor Management Organization (VMO) in May of 2002.
[04 Mar 2008]
whitepaper Cision US is now in a position to process a variety of day-to-day transactions more efficiently while significantly reducing data entry work. Having grown through acquisition, Chicago-based media intelligence firm Cision US was faced with handling...
[08 Feb 2008]
whitepaper Offers a way to address knowledge management more holistically with complete transfer visibility, business process and partner scalability, and a managed solution that secures data completely. No one piece of technology takes more heat for creating...
[30 Jan 2008]
whitepaper A global provider of solutions and services for business decision makers, Ramco Systems was challenged to enhance its corporate performance management software to store and process large volumes of historical data.
[10 Jan 2008]
News Analyst house Gartner forecasts healthy growth rates worldwide in the IT outsourcing (ITO) and business process outsourcing (BPO) markets. Kurt Potter, research director at Gartner, said in a statement: "Because these organisations lack the basic...
[10 Jan 2008]
whitepaper This webcast covers the best practices for fostering a culture of innovation by enabling a business's most valuable assets - its people - to actively and easily participate in the innovation process. This webcast provides a live demonstration to...
[07 Jan 2008]
Comment The administration of role-based access control and the associated provisioning of those roles is a complex process, dependent on organisational structure and employee responsibilities. Access and identity management leaped to the top of the five...
[24 Dec 2007]
News The business relies on being able to process a phenomenal amount of transactions every second and has worked out a way to achieve 100,000 transactions per second. Vetting IT hardware's green credentials could be part of the process, as could...
[19 Dec 2007]
whitepaper The portal helps process and manages explicit and implicit knowledge assets in an organized manner, leading to improved productivity, collaboration, and efficient knowledge management. To manage this relationship, TCS showcased a relationship...
[18 Dec 2007]
whitepaper The company realized that a business process transformation of such massive scope would require professional help. IBM Global Business Services designed and implemented a robust new electronic document management system using Captiva Input Accel...
[02 Dec 2007]
whitepaper The company optimized global management capabilities and business process efficiency with Oracle E-Business Suite applications. The company wanted to gain a single, enterprise-wide view across the entire business and centralize and standardize...
[02 Nov 2007]
Comment Whether applications are for internal use only, but especially if they are to form part of a business process that is shared between multiple organisations, they are increasing being run by the software vendors that developed them in the first...
[02 Nov 2007]
Comment I believe you've described the process as "coaching people out" - isn't that just management speak for getting rid of people? It will be much more business relationship building with a bias away from programme management and technology.
[17 Oct 2007]
Photo Here Jonathan Steel, CEO of tech consultancy The Bathwick Group, guides delegates through the voting process using handheld devices. Members of silicon.com's CIO50 were invited to debate the question: "What's really working in IT talent management?
[16 Oct 2007]
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