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silicon.com > White Papers > IT Management > IT Infrastructure

Incorporate Service Management Best Practices Into the Service Life Cycle

Incorporate Service Management Best Practices Into the Service Life Cycle

When planning an IT budget, no CIO wants to devote increased funding to operational costs at the expense of new service Read more

May 21, 2008

silicon.com > White Papers > IT Management > IT Budgeting

Financial Services Firm Saves $32 Million

Financial Services Firm Saves $32 Million

A major US financial services firm asked Gartner to review its corporate wide initiatives designed to reduce costs and i Read more

Nov 19, 2009

silicon.com > Management > CIO Insights

Leader: Why would IBM make layoffs?

Leader: Why would IBM make layoffs?

Company still setting industry standard, so what's going on? Read more

May 3, 2005

silicon.com > Technology > IT Services

Mercer signs $58m deal with IBM

HR company seeks procurement and helpdesk software Read more

Oct 18, 2005

silicon.com > Technology > IT Services

Boots to renegotiate £710m IBM outsourcing deal

"All options" being considered, says retailer Read more

Mar 14, 2006