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silicon.com > White Papers > Enterprise Applications > Customer Management
The 10 Keys to Global Logistics Excellence
Globalization of the world economy and the supply chains has advanced at an almost unbelievable speed. Growth in world t Read more
Jan 8, 2008
silicon.com > White Papers > Enterprise Applications > Customer Management
Infosys Goes to University to Build Business Worldwide
Infosys Technologies Ltd (NASDAQ: INFY) defines, designs, and delivers IT-enabled business solutions. Infosys uses a glo Read more
Mar 25, 2008
silicon.com > White Papers > IT Management > IT Infrastructure
Incorporate Service Management Best Practices Into the Service Life Cycle
When planning an IT budget, no CIO wants to devote increased funding to operational costs at the expense of new service Read more
May 21, 2008
silicon.com > White Papers > IT Management > IT Budgeting
The Issue: How to Design and Deploy a Global Service Delivery Model
The business process and IT outsourcing markets have become globalized in the past 10 years. Just as BPO and ITO have be Read more
Nov 29, 2008
silicon.com > White Papers > Enterprise Applications > Customer Management
Supply Chain Cost Containment and Transparency Puts American Automaker on the Road in China
When one of the world's pre-eminent automobile manufacturers introduced some of its more popular U.S. car models into Ch Read more
Apr 23, 2009
silicon.com > White Papers > IT Management > IT Budgeting
Testing Services for CRM Software Solutions Developer
The client is a worldwide leader in CRM, Customer Process and Customer Performance solutions for the enterprise, from me Read more
May 17, 2009
silicon.com > White Papers > IT Management > IT Budgeting
Global Sourcing: Understanding the People and Organizational Capabilities Needed for a Successful Transformational Journey
The purpose of this paper is to raise awareness regarding the "Organizational and people" changes that need to happen in Read more
Jul 4, 2009
silicon.com > White Papers > IT Management > IT Infrastructure
Business Continuity Planning: Old Concept, New Imperative in Financial Services
Business continuity is no longer just a matter of staying in business. Continuous high performance is now a standard exp Read more
Oct 6, 2009
silicon.com > White Papers > IT Management > IT Budgeting
Financial Services Firm Saves $32 Million
A major US financial services firm asked Gartner to review its corporate wide initiatives designed to reduce costs and i Read more
Nov 19, 2009
silicon.com > Management > CIO Insights
CIO Jury: The global IT department
Tech without borders - as location becomes increasingly irrelevant Read more
Sep 18, 2006
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