handling
Predictive Analytics for the Claim Handling Process
White Paper Predictive Analytics for the Claim Handling Process: Understanding the Analytics Behind Predictive Claims This 12-page technical brief serves as a guide for understanding how Predictive Claims' predictive modeling... [07 Oct 2009]
Incorporating Data Loss Prevention Into Daily Business Operations: How Microsoft Did It
White Paper In retrospect, it is clear that setting well-defined and achievable objectives from the start, creating data-handling guidelines built from existing policy, devoting a significant amount of time and energy to education... [05 Oct 2009]
Real-World Emergency Call Handling Services: Saving Lives and Reducing Costs
White Paper One conclusion of this experience is that both e-Call Service providers and Public Safety Answering Points (PSAP) are instrumental for the deployment of automated emergency call handling. This paper describes the... [02 Oct 2009]
Service Company Handles Escalated Calls Faster, Cuts Labor and Training Costs
White Paper About 1,400 customer service agents are home-based, and NEW needed an efficient way for them to work collaboratively and cut their call-handling time. N.E.W. Customer Service Companies (NEW) is one of the world's largest... [02 Oct 2009]
Enabling Digital Signatures in e-Invoicing
White Paper By eliminating the need to mail and archive paper invoices, e-Invoicing allows organizations to considerably reduce cost, administrative handling, improve customer service and reduce overall invoicing processing time. [02 Oct 2009]
Retailer Boosts Sales 14%, Cuts Inventory Management Costs 35% With RFID Solution
White Paper As a result, store sales are up 14 percent, margins are up to 65.9 percent, and the labor time and costs spent on handling inventory are down by 35 percent, resulting in better-organized backroom management. [02 Oct 2009]
Digital Signatures Coming Soon to a Document Near You
White Paper Tree-huggers have a shared interest with compliance officers who are concerned with how to assure the integrity and accountability of electronic documents and records; COOs who find their company's business processed slowed down due to... [02 Oct 2009]
Overcoming IP Telephony Performance Issues in a Converged Network
White Paper When implementing Voice over IP (VoIP) onto a data network, you must ensure that the equipment capable of handling the additional load, and, more importantly, that the traffic will be properly classified, marked, and... [01 Oct 2009]
Managing Risk - An Integrated Approach
White Paper This white paper will show you that handling risk management proactively allows you to plan for and handle all aspects of risk management in order to protect the schedule, scope, and costs for your projects. [01 Oct 2009]
Hiab Secures Software With SafeNet Sentinel Keys
White Paper Hiab is the global market leader in on-road load handling solutions. The company's solutions enable customers to optimize the service they provide while running efficient and profitable operations. The challenge was it... [01 Oct 2009]
How to avoid getting burned when outsourcing
News Look for evidence that a vendor is capable of handling multiple deals at once. Want to avoid getting burned when signing a BPO deal? There's a set of warning signs that buyers should look for in order to avoid unreliable... [30 Sep 2009]
Photos: Inside Big Blue's big green datacentre
Photo In addition, responses to changes in temperature have to be automated, so when the temperature for a server rack goes up because it's handling a higher workload, the cooling system needs to compensate in that particular... [22 Sep 2009]
Guide to Migrating From Sybase ASE to SQL Server 2008
White Paper Instructions for handling the differences between the two platforms are included. This white paper covers known issues for migrating Sybase Adaptive Server Enterprise database to SQL Server 2008. This paper describes how... [16 Sep 2009]
New Product Forecasting Using Structured Analogies
White Paper It attempts to improve on human judgment alone by automating the historical data handling and incorporating statistical analysis. The structured analogy approach can be useful in many, but certainly not all, new product... [16 Sep 2009]
Windows ACPI Emulated Devices Table
White Paper In this situation, special-case handling by the operating system software is unnecessary. Modern PC platforms often use devices that have known errata. In this case, the Windows family of operating systems may include... [16 Sep 2009]