heathrow terminal 5 airways
UK flights grounded by air traffic control glitch
News Video: Heathrow Terminal 5 uncovered Photos: Passenger's eye view of Heathrow Terminal 5 Photos: Inside Heathrow's... [26 Sep 2008]
Tech behind T5
video Heathrow airport's new Terminal 5 endured a nightmare opening at the end of March but British Airways' flagship terminal is now getting on track... [24 Jun 2008]
Key Metrics Help British Airways Save Nearly £38 Million With Transformational Online Programs
White Paper British Airways wanted to reduce business in the wake of airline industry crisis following Sept.and Plan transition to "Streamlined back-office processes" and "Reduce complexity" at new Heathrow... [12 Jun 2008]
Paul Coby
CIO Profile Paul Coby was voted top CIO in 2007's inaugural CIO50 and since then has largely focused on ramping up the tech for the opening of the new Terminal 5 at London's Heathrow airport. Coby... [11 Jun 2008]
Tech not to blame for Terminal 5 fiasco
News The opening day problems at Heathrow's Terminal 5 (T5) were largely down to a lack of staff familiarisation with new facilities and processes, rather than technology issues. Video:... [08 May 2008]
RFID bag tags could save air-travel industry millions
News As Heathrow Terminal Five (T5) recovers from go-live glitches in its baggage handling systems, air travel IT specialist Sita has released research showing 42.4 million bags are lost in airports across... [18 Apr 2008]
The Naked CIO: Crunch time for large projects
Comment Heathrow Airport's Terminal 5 was to be his next triumph in a series of successes. For some time British Airways IT chief Paul Coby has been one of the guiding lights... [14 Apr 2008]
Heathrow T5: The end in sight for first day blues?
News The problems at Heathrow's new Terminal 5 appear to be lessening four days after the less than perfect opening day. Video: Heathrow Terminal... [31 Mar 2008]
How did the Heathrow T5 launch go so wrong?
Comment British Airways (BA) and BAA spent five years and £4.3bn on the huge project using the opportunity building a brand new terminal in order to change the way things were done at Heathrow... [28 Mar 2008]
The Weekly Round-Up: 28.03.08
Round-Up Not that it's all plain sailing, or indeed flying, at Heathrow's terminal. BA has signed up with BT to provide the Openzone service in its 25 UK lounges - including the six at Heathrow's... [28 Mar 2008]
BA CEO: Heathrow T5 chaos 'not our finest hour'
News The problems at Heathrow's new £4.3bn Terminal 5 (T5) have continued into a second day following the chaos caused by baggage system problems on the first day of operation yesterday.... [28 Mar 2008]
Heathrow Terminal 5 suffers first day baggage chaos
News On opening day of Heathrow's £4.3bn Terminal 5 (T5), passengers have been hit by delays and flight cancellations as a result of problems with the new high-tech baggage system. Video:... [27 Mar 2008]
Free wi-fi wings its way to BA lounges
News Video: Heathrow Terminal 5 uncovered Photos: Passenger's eye view of Heathrow Terminal 5 Photos: Inside Heathrow's... [27 Mar 2008]
Terminal 5's cutting edge baggage tech
video Heathrow's Terminal 5 (T5) has been built around its impressive baggage system which is billed as one of the most advanced and (hopefully) reliable in the world. Glenn Morgan, head of... [14 Mar 2008]
Behind the scenes at Heathrow Terminal 5
video silicon.com recently went along to Heathrow's brand new Terminal 5 (T5), billed as the most technologically advanced terminal in the world. When it opens on 27 March, T5... [12 Mar 2008]
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