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Tech not to blame for Terminal 5 fiasco

News The opening day problems at Heathrow's Terminal 5 (T5) were largely down to a lack of staff familiarisation with new facilities and processes, rather than technology issues. All the tech at Heathrow T5…

Tags: problem, baa, ba, heathrow

[08 May 2008]

Editor's Blog: The race to get the Olympic tech ready

Comment As silicon.com has recently spent a lot of time writing about one mega-project - Heathrow Terminal 5 - that didn't go according to plan, I was keen to hear from the Olympic team about the hurdles they have to leap to make sure they didn't suffer a...

Tags: infrastructure, server, t5, olympic

[08 May 2008]

Virgin Atlantic passengers flying through check-in

News Passengers at Heathrow's terminal three are flying through check-in thanks to joined up passenger databases.silicon.com Retail & Leisure Get the latest retail and leisure news straight to your inbox. Sign up for the R&L newsletter today!

Tags: planes, virgin, heathrow

[29 Apr 2008]

Peter Cochrane's Blog: Airport insecurity

Comment This morning I experienced a second detection success and my nail scissors were confiscated at Heathrow T4. Dispatched via a free wi-fi service. Before 9/11, I regularly travelled the planet with a full toolkit as well as other objects that are now...

Tags: travel, airports, security

[29 Apr 2008]

Computer classics, Vista uptake, iPhone price cuts and Heathrow T5...

News How did the Heathrow T5 launch go so wrong? Following the less than auspicious opening of Heathrow's new Terminal 5 we examined why it all went wrong. It was time for some tech nostalgia during April with the Sinclair ZX spectrum crowned the most...

Tags: jobs, vista, iphone, heathrow

[28 Apr 2008]

RFID bag tags could save air-travel industry millions

News As Heathrow Terminal Five (T5) recovers from go-live glitches in its baggage handling systems, air travel IT specialist Sita has released research showing 42.4 million bags are lost in airports across the world.

Tags: rfid, ba, t5

[18 Apr 2008]

Editor's Blog: Signs of terminal decline at T5?

Comment It's a small claim to fame, I know, but I was one of the passengers who flew from the newly opened Heathrow Terminal 5 last week - and my luggage even came with me. All the tech at Heathrow T5… Video: Heathrow T5's cutting-edge baggage tech

Tags: project, t5, ba

[16 Apr 2008]

The Naked CIO: Crunch time for large projects

Comment Heathrow Airport's Terminal 5 was to be his next triumph in a series of successes. Project failures suck all the attention away from IT's real contributions. So knowing when to delay or cancel a project is just as important as giving it the green...

Tags: testing, measuring value, failure, projects

[14 Apr 2008]

Peter Cochrane's Blog: Eating your own dog food

Comment Written at London's Heathrow airport after a confused journey through the newly opened Terminal 5. Over the past few weeks, Heathrow T5 has had so much bad press it has become a national embarrassment more quickly than anything I have ever witnessed.

Tags: pilots, design, testing, t5

[14 Apr 2008]

Dear silicon.com... T5 chaos, mobile maladies, and laptop losses…

Comment The Heathrow Terminal 5 (T5) chaos has dominated reader comments this week, with many readers, unsurprisingly, astonished it went so wrong. Editor's choice silicon.com editor Steve Ranger flags up his picks on the site this week.¦ Photos: High...

Tags: laptop, t5, heathrow, mobile

[03 Apr 2008]

Editor's Blog: My Freecycle identity crisis

Comment Editor's choice - three things you must check out on silicon.com this week: silicon.com has been eagerly following Heathrow's T5 transformation over the past two years but when it finally opened its doors this week, it was plagued with problems.

Tags: email, avatar, identity, freecycle

[01 Apr 2008]

Beijing airport gets in shape for Olympics

News All the tech at Heathrow T5… Video: Heathrow T5's cutting-edge baggage tech Video: Heathrow Terminal 5 uncovered Photos: Passenger's eye view of Heathrow Terminal 5 Photos: Inside Heathrow's Terminal 5

Tags: flights, heathrow, olympics, beijing

[31 Mar 2008]

Heathrow T5: The end in sight for first day blues?

News The problems at Heathrow's new Terminal 5 appear to be lessening four days after the less than perfect opening day. All the tech at Heathrow T5… Video: Heathrow T5's cutting-edge baggage tech Video: Heathrow Terminal 5 uncovered

Tags: systems, baa, ba, airport

[31 Mar 2008]

How did the Heathrow T5 launch go so wrong?

Comment To many, the travails of Heathrow's new Terminal 5 (T5) won't come as a huge surprise with the airport's infamous delays, lost baggage and struggling infrastructure often making the headlines. Got your own views on Heathrow?

Tags: airport, testing, baa, ba

[28 Mar 2008]

The Weekly Round-Up: 28.03.08

Round-Up BAA, the owner of Heathrow, said yesterday there was a "minor problem with log-ons of the baggage system which affected the baggage on some outgoing flights". Doing little to dispel the general sense of despair at Heathrow was news the airport has...

Tags: ofcom, wi-fi, train, plane

[28 Mar 2008]

BA CEO: Heathrow T5 chaos 'not our finest hour'

News The problems at Heathrow's new £4.3bn Terminal 5 (T5) have continued into a second day following the chaos caused by baggage system problems on the first day of operation yesterday. All the tech at Heathrow T5…

Tags: luggage, airport, baa, heathrow

[28 Mar 2008]

Heathrow Terminal 5 suffers first day baggage chaos

News On opening day of Heathrow's £4.3bn Terminal 5 (T5), passengers have been hit by delays and flight cancellations as a result of problems with the new high-tech baggage system. All the tech at Heathrow T5…

Tags: airport, heathrow

[27 Mar 2008]

Dear silicon.com... green carrots, cloud nine chats, open source ponderings …

Comment ¦ Peter Cochrane's Video Blog: Multitasking mastery ¦ Heathrow Terminal 5 opens its doors ¦ Video: The Colossus WWII codebreaking machine ¦ Photos: The Colossus WWII codebreaking machine With the Easter weekend now a distant memory and...

Tags: green it, flight, mobile, open source

[27 Mar 2008]

Free wi-fi wings its way to BA lounges

News All the tech at Heathrow T5… Video: Heathrow T5's cutting-edge baggage tech Video: Heathrow Terminal 5 uncovered Photos: Passenger's eye view of Heathrow Terminal 5 Photos: Inside Heathrow's Terminal 5

Tags: free, wi-fi, bt, openzone

[27 Mar 2008]

Heathrow Terminal 5 opens its doors

News After taking five years to build at a cost of £4.3bn, Terminal 5 at Heathrow airport is finally open for business and is set to become one of the most technologically advanced airport terminals in the world.silicon.com has been following the...

Tags: baa, heathrow, ba, travel

[27 Mar 2008]

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