helpdesk axios systems
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Getting on Track With assyst
White Paper With the in-sourcing of support services, it was necessary to find a new IT helpdesk solution. A strategic reason behind this decision was Network Rail's awareness of how important it was to have the ability to scale its helpdesk system to meet the... [26 Jul 2007]
Helpdesk survey lukewarm on Vista
News Helpdesk and support software company Axios Systems on Thursday published the results of a survey that suggests only five per cent of IT managers are aiming to deploy Vista during 2007. There are other major issues facing IT directors and helpdesk... [08 Dec 2006]
IT helpdesks suffering user password hell
News Over 35 per cent of respondents to a survey carried out by service management software specialist Axios Systems said that password queries accounted for between 40 and 60 per cent of all calls received by their company's IT helpdesk. [14 Jan 2003]
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