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News The top traditional brand in the survey, HMV came fourth, behind Play.com, Amazon UK and QVC UK. Pure-play online retailers scored more highly on customer satisfaction than the web counterparts of traditional high-street brands over the Christmas...
[02 Jan 2008]
News HMV is not alone in the retail sector in making it hard for the cash customers to purchase goods online. But when HMV ran an online promotion for the band McFly to its great surprise it failed to generate the expected revenue because it had not...
[22 Oct 2007]
News HMV Group has awarded AT Communications (ATC) Group a £1.8m contract to supply voice services for the next 24 months.silicon.com Retail & Leisure HMV has been undergoing a root and branch review of costs, following a strategic operational review in...
[24 Sep 2007]
News Music, video and games retailer HMV Group has set out its web 2.0 stall as part of an effort to offset flagging physical store sales, and which could also lead to redundancies in the IT department. The retailer, which operates the HMV and...
[28 Jun 2007]
whitepaper Specialist music retailer HMV has more than 200 stores across the U.K.and Ireland and an online store, HMV.co.uk. The revolution in digital music prompted HMV to develop its own digital offering with a different, more customer-focused approach than...
[31 Mar 2007]
whitepaper HMV is the largest music retailer in the United Kingdom, with more than 200 stores and a successful online store - www.hmv.co.uk. HMV was interested in taking advantage of the growth in digital downloading as a music and entertainment channel and...
[22 Feb 2007]
News HMV needs to put more emphasis on DVDs, games, ringtones and other new media if it is to keep its stores going during a "realignment of the music industry", according to experts. Mark Mulligan, JupiterResearch VP, told silicon.com HMV needs to be...
[11 Jan 2007]
News The HMV-owned book chain has used Amazon as its online channel since 2001, which meant it was effectively redirecting potential customers to Amazon. A HMV Group spokesman said on Wednesday: "The market was very undeveloped [five years ago].
[11 May 2006]
Round-Up In response to this research, HMV Digital has agreed to compile some developer-friendly playlists ready to download direct from its site. We just hope HMV knew that Microsoft only interviewed 100 people before they went to any trouble in compiling...
[24 Feb 2006]
whitepaper Gem-Sen had some experience with EDI but realized that to broaden its relationships with its larger trading partners such as Ford Canada, HMV, Maxell, TDK, and Sony, it needed to develop an EDI strategy that was scalable and able to accommodate...
[13 Oct 2005]
News Both HMV and Virgin have announced they are to open the doors of their music download services in early September, with HMV to launch on 5 September and Virgin Digital UK to launch this Friday. Virgin will be offering around 1.2 million songs at...
[31 Aug 2005]
Comment They, rather than iTunes, Amazon, Tesco or eBay will be the ones to pick up the mantle from HMV, Virgin and Woolworths as the nation's largest music retailers. Mobile operators believe they can be the biggest music retailers in the country.
[14 Apr 2005]
News HMV on Wednesday announced plans to launch a digital music service next year, using software being developed by Microsoft. Music downloads from the service will be compatible with the Windows Media Audio standard and usable by more than 75 portable...
[23 Dec 2004]
News Major retailers already on board include Safeway, HMV, Shell and Selfridges. Fraud fears over the new chip and PIN credit and debit cards have been dismissed by APACS, the card payment body behind the programme.
[08 Nov 2004]
Leader Now we're not about to name all the companies doing download offers, though Coca-Cola, HMV and Virgin spring to mind. When The Sun starts dabbling in tech you know it must be in an area that must have become totally ordinary.
[23 Jul 2004]
News OD2, the online music shop which sells its technology on to resellers like HMV, has announced that it's clocked up its one-millionth download in the first quarter of this year and is showing earnings of over £1m too.
[05 Apr 2004]
whitepaper That's why when HMV Media Group started moving toward becoming an e-business, it surveyed the IT landscape for a scalable, reliable database that would seamlessly integrate into its existing stock and range infrastructure based on IBM DB2...
[24 Feb 2004]
News Last October, the small company sued a European division of Microsoft, along with the HMV Group, internet service provider Tiscali and digital music company On Demand Distribution (OD2), charging them with violation of a patent that covers the...
[21 Jan 2004]
Leader The beauty of the internet for consumers over here in the UK is that they can now scour the web for cheaper and cheaper versions of a CD by their favourite artist without having to go into HMV and pay £15.
[09 Jan 2004]
Leader After all, if the queues were too long in HMV you'd probably go and try the Virgin Megastores up the high street. silicon.com today revealed the performance of 10 top e-tail sites and found that even the biggest and the best names in the market...
[19 Dec 2003]
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