hp desk help
RSS hp desk helpUniquely Adapted Solutions From HP
White Paper Carrefour turned to HP for the ideal help desk solution, the Instant Support Corporate Edition (ISCE) software. They wanted to improve help desk... [25 Jun 2009]
Michigan Chooses HP as Partner for Freedom to Learn Program
White Paper And HP has created and staffed a 24x7 Help Desk developed specifically to support the state's Freedom to Learn (FTL) program. When the state of Michigan was ready to implement its vision... [25 Jun 2009]
Logical Implements HP OpenView to Help Customers Succeed in the New IT Paradigm
White Paper As an international professional services and IT network integration group, Logical provides product solutions for its customers in network management, application/system management, storage management, and service desk... [25 Jun 2009]
City of Calgary Turns to HP for Innovative Approach to IT Service Management
White Paper HP provided an outsourced service desk to address problems with HP infrastructure-including HP AlphaServer systems, HP ProLiant systems, and an... [25 Jun 2009]
Alcatel: Consolidate and Standardize IT Systems with HP
White Paper Alcatel is leveraging expertise and systems from HP to consolidate data centers, ensure high availability and provide end-user help desk support. [25 Jun 2009]
ITSM in Alfa Bank
White Paper The solution was hp consulting and integration to offer consultancy IT Service management from hp services hp OpenView service desk. The challenge was to achieve shorter... [25 Jun 2009]
HP and AFC Enterprises
White Paper This resulted in a 20% cost reduction due to economies of scale, and reduced help desk calls. HP Managed Print Services was contracted for a period of four years to consolidate print... [25 Jun 2009]
Alfa Bank Leverages ITSM for Business Success
White Paper Centralization of the bank's Help Desk services was a top priority. HP Consulting delivered the project through HP ITSM implementation methodologies. The implementation... [25 Jun 2009]
Leading Australian Charity Increases Productivity With ITIL-Based Service Desk
White Paper It recently selected Enterprise Management Solutions (EMS) to implement an HP OpenView Service Desk solution to improve its IT service and support operations. Enterprise Management Solutions (EMS)... [25 Jun 2009]
Closing the Loop in Service Level Management: Measuring Success in the Customer’s Terms
White Paper HP OpenView Service Desk offers a suite of fully integrated support processes for such needs as call management, change management, configuration management and service level management. For the service... [25 Jun 2009]
HP IT Service Management Decision Support Guide
White Paper Designed for decision-makers in both service management and IT operations, this paper will help readers accomplish two critical tasks: evaluate the benefits of moving to a stronger service management solution, and better... [25 Jun 2009]
HP Managed Services Consolidates on HP OpenView Products and Premier Services
White Paper The HP Software Services organization, which provides various levels of support services to HP customers, ranging from reactive help desk assistance to proactive,... [25 Jun 2009]
Four ways HP productivity tools can help increase IT availability
White Paper Using these HP technology innovations may lead to fewer help desk calls, simplified supply management and less time spent adding new devices. This paper explores how HP... [18 Mar 2009]
Is your wardrobe business-ready?
Comment Wear them to work for comfort by all means but perhaps keep a pair of more business-like shoes under your desk to wear at work when you need to attend important meetings. Apple has no women in senior management although... [22 Aug 2008]
Using HP Web Jetadmin 10.0 in Help Desk Operations
White Paper HP Web Jetadmin 10.0 includes several features for Help Desk personnel to remotely troubleshoot printers without having to physically visit the printer. As a result, it is increasingly... [11 Apr 2008]
