hsbc financial services
HSBC Mexico Reduces the Cost of Web Content Management While Providing Customers With Services on Demand
White Paper The challenge in this case study was to remove the administrative burden of deploying content to HSBC Mexico's financial services Web site, and of integrating this site with those of new subsidiaries providing new offerings. [03 Jul 2008]
HSBC loses 370,000 customers' details
News HSBC faces possible investigation by the UK's financial watchdog after admitting losing a CD containing the details of 370,000 customers. A spokesman for HSBC said: "There is no information on this disk in relation to banking or payment details and... [07 Apr 2008]
HSBC computer fault denies customers account access
News HSBC customers were denied access to their bank accounts at the weekend after an upgrade to a telephone banking system caused a fault in its database. Shoppers across the UK trying to use their HSBC Maestro debit cards were unable to withdraw cash... [25 Feb 2008]
HSBC rolls out free convenience store ATMs
News HSBC customers will not only be able to withdraw cash but also deposit money, pay bills and make use of other day-to-day banking services. High street bank HSBC has struck a deal with the Federation of National Retail Newsagents (FNRN) to roll out... [22 Jan 2008]
Top banks get serious about going green
News Head of group sustainable development at HSBC, Jon Williams, explained what his company is doing to improve its environmental standing. According to Williams, HSBC became the world's first carbon-neutral bank in October 2005 and has opened its own... [02 Nov 2007]
Is cash costing you three days per year?
News Visa is working with member banks including Barclays, HBOS, HSBC, Lloyds TSB and RBS to offer a product called payWave. This includes time queuing at cash points for the cash in the first place.silicon.com Financial Services [29 Oct 2007]
Bigger is not always better
Comment HSBC employs about 23,000 IT professionals, 13,000 of whom can develop solutions; this is more than seven per cent of HSBC's staff. HSBC, along with all other European banks, is supposed to focus on serving customers, not on writing code. [02 Oct 2007]
Faster bank transfers delayed to next year
News The 13 financial organisations are: Abbey, Alliance & Leicester, Barclays, Citibank, Co-operative Bank, HBOS, HSBC, Lloyds TSB, National Australia Group, Nationwide Building Society, Northern Bank, Northern Rock and Royal Bank of Scotland Group. [15 Aug 2007]
Faster payments plan slows down
News The 13 financial organisations - which account for more than 95 per cent of all payments made in the UK - are: Abbey, Alliance & Leicester, Barclays, Citibank, Co-operative Bank, Northern Bank, HBOS, HSBC, Lloyds TSB, National Australia Group... [13 Jul 2007]
Vodafone rings up free mobile banking service
News HSBC and its First Direct subsidiary rolled out mobile banking services to its customers last year in a deal with Monilink. The service, run over the Monilink mobile banking network, allows users to access banks including Alliance & Leicester... [10 Jul 2007]
Peter Hambling
CIO Profile Peter Hambling has just taken on the top IT role at insurance exchange Lloyds of London in May of this year after two years as head of sales delivery for HSBC's UK retail network, where he led a team creating a next-generation retail banking model... [06 Jun 2007]
Ken Harvey
CIO Profile In his role as CIO Harvey last year publicly laid out HSBC's IT strategy and achievements to the financial analyst community as the bank nears the end of a five-year overhaul of IT systems. In 2004 Ken Harvey became group general manager and group... [06 Jun 2007]
Barclays rings in dot-mobi banking
News First Direct and HSBC launched a mobile banking service last year which charges customers a set amount each time they use certain services. A Barclays spokesman told silicon.com: "The technology has moved on so Barclays can now adapt its browser... [23 May 2007]
Visa to kick off contactless cards this autumn
News The Visa contactless card will be launched in partnership with banks including Barclays, HBOS, HSBC and Lloyds TSB. The tech speeds up transaction times as it largely dispenses with the need for the customer to enter a PIN number or sign a receipt... [04 May 2007]
HSBC pushes mobile ads via Bluetooth
News HSBC is trialling Bluetooth technology to send advertising and promotional messages to the mobile phones of people passing two of its London branches. The trial has been running at two HSBC branches in Regent Street and Canary Wharf and the... [02 Apr 2007]
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