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Photos: Discover high-tech India

Photo HSBC is just one of the large international banks to have a presence in Hitec City. Hitec City in Hyderabad is a glaring mass of gleaming multimillion pound glass and steel towers and homes of corrugated iron shacks built on dirt patches.

Tags: offshoring, india, outsourcing

[28 Apr 2008]

HSBC loses 370,000 customers' details

News HSBC faces possible investigation by the UK's financial watchdog after admitting losing a CD containing the details of 370,000 customers. A spokesman for HSBC said: "There is no information on this disk in relation to banking or payment details and...

Tags: hsbc, fsa, data loss

[07 Apr 2008]

HSBC vows to increase tech investment

News HSBC will continue to increase investment in technology despite its profits being hit by a $17.2bn writedown on bad debts from its US business. But HSBC says technology is key to creating better banking products and also adding new customers in...

Tags: hsbc, cio, bank, profits

[04 Mar 2008]

HSBC computer fault denies customers account access

News HSBC customers were denied access to their bank accounts at the weekend after an upgrade to a telephone banking system caused a fault in its database. Shoppers across the UK trying to use their HSBC Maestro debit cards were unable to withdraw cash...

Tags: hsbc, atm, bank, fault

[25 Feb 2008]

First Direct banks on Apple

News Southwell said: "We spoke to our security people at HSBC, checked they were comfortable with it, and tested it all to make sure it was completely secure. The service became fully compatible with Safari last week, while it's been available on the...

Tags: mobile banking, apple, iphone, ipod

[24 Jan 2008]

HSBC rolls out free convenience store ATMs

News High street bank HSBC has struck a deal with the Federation of National Retail Newsagents (FNRN) to roll out an unspecified number of free ATMs in convenience stores across the UK, in collaboration with hardware provider VocaLink.

Tags: hsbc, newsagent, atm, cash

[22 Jan 2008]

Video: The tech behind golf's PGA European Tour

Video At the HSBC World Matchplay Championship 2007 at Wentworth, PGA European Tour CIO Mark Lichtenhein talks exclusively to silicon.com's Andy McCue about the challenges of this unique IT role in ensuring the success of 100 golf tournaments in 36...

Tags: golf, mark lichtenhein, pga european tour, andy mccue

[19 Nov 2007]

Top banks get serious about going green

News Head of group sustainable development at HSBC, Jon Williams, explained what his company is doing to improve its environmental standing. According to Williams, HSBC became the world's first carbon-neutral bank in October 2005 and has opened its own...

Tags: green, energy, morgan stanley, hsbc

[02 Nov 2007]

Is cash costing you three days per year?

News Visa is working with member banks including Barclays, HBOS, HSBC, Lloyds TSB and RBS to offer a product called payWave. London commuters are wasting precious time by using cash when faster alternatives are available, it has been claimed.

Tags: contactless payment, cash, visa, workers

[29 Oct 2007]

Bigger is not always better

Comment HSBC employs about 23,000 IT professionals, 13,000 of whom can develop solutions; this is more than seven per cent of HSBC's staff. HSBC, along with all other European banks, is supposed to focus on serving customers, not on writing code.

Tags: mifid, basel ii, sepa, banks

[02 Oct 2007]

HSBC drops mobile Bluetooth ad plans

News HSBC has dropped plans to send advertising messages using Bluetooth technology to the mobile phones of people passing the bank's branches. The HSBC trial ran from the start of this year to the end of April.

Tags: bluetooth, hsbc

[01 Oct 2007]

'Tap and go' plastic arrives in London

News The so-called "tap and go" payment feature can be added to any MasterCard credit, debit or prepaid card or Maestro debit card and HSBC and the Royal Bank of Scotland have already signed up to use the technology.

Tags: mastercard, contactless cards

[04 Sep 2007]

Faster bank transfers delayed to next year

News The 13 financial organisations are: Abbey, Alliance & Leicester, Barclays, Citibank, Co-operative Bank, HBOS, HSBC, Lloyds TSB, National Australia Group, Nationwide Building Society, Northern Bank, Northern Rock and Royal Bank of Scotland Group.

Tags: payments, banks, oft, apacs

[15 Aug 2007]

Faster payments plan slows down

News The 13 financial organisations - which account for more than 95 per cent of all payments made in the UK - are: Abbey, Alliance & Leicester, Barclays, Citibank, Co-operative Bank, Northern Bank, HBOS, HSBC, Lloyds TSB, National Australia Group...

Tags: testing, delay, online, apacs

[13 Jul 2007]

Vodafone rings up free mobile banking service

News The service, run over the Monilink mobile banking network, allows users to access banks including Alliance & Leicester, First Direct and HSBC to check their balance, request a mini-statement and top up pay-as-you-go mobiles.

Tags: vocalink, monetise, link, monilink

[10 Jul 2007]

Peter Hambling

CIO Profile Peter Hambling has just taken on the top IT role at insurance exchange Lloyds of London in May of this year after two years as head of sales delivery for HSBC's UK retail network, where he led a team creating a next-generation retail banking model...

[06 Jun 2007]

Ken Harvey

CIO Profile In 2004 Ken Harvey became group general manager and group CIO of HSBC with responsibility for an annual global IT budget of almost $5bn and the development, implementation and operation of the bank's IT systems.

[06 Jun 2007]

'It's a wi-fi network - and it's an ad'

News In April this year HSBC kicked off ads sent to mobile phones using near-range Bluetooth wireless technology. In the latest report from Kaspersky Lab, Wardriving in London 2007, the Russian company mentions a growing trend for what it terms...

Tags: wi-fi

[01 Jun 2007]

Barclays rings in dot-mobi banking

News First Direct and HSBC launched a mobile banking service last year which charges customers a set amount each time they use certain services. High street bank Barclays has launched a mobile phone banking service to extend the reach of its online...

Tags: banking, barclays, dot-mobi

[23 May 2007]

Will's Web Watch: Computer says 'no'

Comment My other half, ahead of a recent trip to Mexico, phoned HSBC to tell them we were off to Central America and to ask them not to put a block on any credit or debit cards they saw being used there during the coming fortnight.

Tags: web watch

[10 May 2007]

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