ibm, global, services and business Articles, Videos, Photos and Opinions

Showing results 1 to 10 of 252

silicon.com > Management > CIO Insights

Leader: Why would IBM make layoffs?

Leader: Why would IBM make layoffs?

Company still setting industry standard, so what's going on? Read more

May 3, 2005

silicon.com > Technology > IT Services

Mercer signs $58m deal with IBM

HR company seeks procurement and helpdesk software Read more

Oct 18, 2005

silicon.com > Technology > IT Services

Boots to renegotiate £710m IBM outsourcing deal

"All options" being considered, says retailer Read more

Mar 14, 2006

silicon.com > White Papers > IT Management > IT Infrastructure

Vantage Service Manager: A Technical Overview

Vantage Service Manager: A Technical Overview

Vantage Service Manager provides a business service management solution that incorporates IT service measurement, visual Read more

Mar 20, 2008

silicon.com > White Papers > IT Management > IT Infrastructure

Operational Ef?ciency Takes Off at Berlin's Airports With Improved Systems Availability

Operational Ef?ciency Takes Off at Berlin's Airports With Improved Systems Availability

Flughafen Berlin-Schonefeld GmbH operates three airports in Berlin, which serve 150-plus destinations worldwide and more Read more

Jun 12, 2008

silicon.com > White Papers > IT Management > User Satisfaction

Service Desk Consolidation Slashes Support Call Costs by 80 Percent and Helps Atos Origin Retain Global Clients

Service Desk Consolidation Slashes Support Call Costs by 80 Percent and Helps Atos Origin Retain Global Clients

Atos Origin is an international information technology services company. To support this global model, Atos Origin knew Read more

Jun 12, 2008

silicon.com > White Papers > IT Management > Business Functions

IT Asset Management, ITIL, and the CMDB: Paving the Way for Business Service Management

IT Asset Management, ITIL, and the CMDB: Paving the Way for Business Service Management

Many enterprises are developing business service management (BSM) strategies in an effort to better align their IT servi Read more

Mar 18, 2009

silicon.com > Technology > Software

Think you're not ready for the cloud?

Think you're not ready for the cloud?

Maybe you're closer than you think? Read more

May 21, 2009

silicon.com > White Papers > Networking and Communications > LAN - WAN

Nortel Network Case Study: Australian Stock Exchange

Nortel Network Case Study: Australian Stock Exchange

ASX is Australia's primary national stock exchange for equities, derivatives and fixed interest securities, as well as a Read more

Jan 11, 2008

silicon.com > White Papers > Networking and Communications > Network Technologies

Despite the Risks, FTP Use on the Rise in the Enterprise

Despite the Risks, FTP Use on the Rise in the Enterprise

Global businesses require the free-flowing movement of information-from sensitive customer data to logistical process in Read more

Jan 31, 2008

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