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silicon.com > Management > CIO Insights

Leader: Why would IBM make layoffs?

Leader: Why would IBM make layoffs?

Company still setting industry standard, so what's going on? Read more

May 3, 2005

silicon.com > Technology > IT Services

Boots to renegotiate £710m IBM outsourcing deal

"All options" being considered, says retailer Read more

Mar 14, 2006

silicon.com > Technology > IT Services

Mercer signs $58m deal with IBM

HR company seeks procurement and helpdesk software Read more

Oct 18, 2005

silicon.com > Management > CIO Insights

HP completes EDS acquisition

Ready to take on IBM? Read more

Aug 27, 2008

silicon.com > White Papers > IT Management > Business Functions

Customer Relationship Management in Retail Banking

Customer Relationship Management in Retail Banking

Retail banks are facing greater challenges than ever before in executing their customer management strategies. Intensify Read more

Jan 31, 2009

silicon.com > White Papers > IT Management > IT Infrastructure

Incorporate Service Management Best Practices Into the Service Life Cycle

Incorporate Service Management Best Practices Into the Service Life Cycle

When planning an IT budget, no CIO wants to devote increased funding to operational costs at the expense of new service Read more

May 21, 2008

silicon.com > White Papers > Security > Intrusion - Tampering

McAfee Network Security Platform Keeps Global 1000 Clients' Outsourced Processes and Customer Data Safe

McAfee Network Security Platform Keeps Global 1000 Clients' Outsourced Processes and Customer Data Safe

Mphasis, an EDS company, helps Global 1000 companies worldwide improve business processes to increase efficiency and del Read more

Nov 12, 2008

silicon.com > White Papers > IT Management > Business Functions

MCS Adds Another Dimension to CUBE

MCS Adds Another Dimension to CUBE

Dallas-based Electronic Data Systems (EDS) is a global giant among professional services firms. Operating in nearly 50 c Read more

Dec 4, 2008

silicon.com > White Papers > IT Management > Business Functions

New Contact Center Improves Service Boosts Efficiencies and Reduces Costs

New Contact Center Improves Service Boosts Efficiencies and Reduces Costs

FranklinCovey is widely regarded as the global leader in productivity tools and effectiveness training - from its Frankl Read more

Nov 19, 2009

silicon.com > White Papers > IT Management > IT Budgeting

Financial Services Firm Saves $32 Million

Financial Services Firm Saves $32 Million

A major US financial services firm asked Gartner to review its corporate wide initiatives designed to reduce costs and i Read more

Nov 19, 2009