indicators
Supply Chain Risk Assessment
White Paper A continuous supply chain monitoring process that begins with supplier selection and relies on key risk indicators and early intervention is essential to preventing and mitigating the impact of supply chain breakdowns. [13 Nov 2009]
Naked CIO: Is IT responsible for workers' output and errors?
Comment As stakeholders in which our success is measured by the effectiveness of the solutions implemented within our environments, we CIOs need to spend more time ensuring process and workflow realignment are properly addressed - otherwise many... [10 Nov 2009]
Momentum Webcast: Drive Real-World Business Processes With Microsoft Dynamics CRM (Level 100)
White Paper Whether you are a sales manager, a customer service representative, a marketing director, or chief executive officer (CEO), you can have a consolidated, fast, and current views of all the measurements and key performance... [28 Oct 2009]
Photos: Top iPhone apps for business
Photo Oracle business indicators Apple's iPhone might be seen by many as largely a consumer device, with games and media apps regularly topping the 'What's Hot' list on iTunes. However, the App Store currently stocks more than... [27 Oct 2009]
Automated Sales Order Processing for Order-to-Cash Performance with ERP Systems
White Paper Companies with effective business process management in place are able to analyze key performance indicators to monitor efficiency of day-to-day activities and employees against operational targets. Business performance... [27 Oct 2009]
Protecting Your Brand & Customers: Business Value of Extended Validation SSL Certificates
White Paper Because the entity verification process is uniform across all issuing CAs, users should become more comfortable trusting a site that displays the Internet Explorer 7 EV indicators or similar indicators... [05 Oct 2009]
Fujitsu Telecommunications Europe Leverages Centralized Intelligence to Reduce Field Services Costs
White Paper Fujitsu Telecommunications Europe wanted to gain a holistic real-time view of the status of hundreds of jobs managed by communications field services teams in the U.K.and monitor subcontractor and partner workloads, optimize resources,... [02 Oct 2009]
Best Practices in the Call Center: A Customer Touch-Point Methodology
White Paper By tracking the interplay between these, you can more easily identify meaningful key performance indicators. One of the biggest dangers in establishing best practices for your contact center is to do so in isolation from... [28 Sep 2009]
Performance Analytics Services Align Strategy and Execution
White Paper The challenge was losing focus on organizational drivers and priorities amid high volume of business data available to manage performance, identifying the most important metrics and key performance indicators before... [19 Sep 2009]
Close the Gap Between Strategy and Execution: Using SAP Services to Optimize Business Performance
White Paper The challenge was to align the performance management approach with overall corporate strategy, to improve focus on organizational drivers and priorities, to identify the most important metrics and Key Performance... [19 Sep 2009]
Less Bureaucracy and Better Target Follow-Up Using SAS
White Paper In the future at Arhus Kommune - the Municipality of the city of Arhus, Denmark - managers at all levels of elderly care centers will be able to create an overview of Key Performance Indicators (KPIs) and fulfill... [19 Sep 2009]
Bridgepoint Health With SAS - Changing the World for Complex Chronic Disease Patients
White Paper Bridgepoint Health relied on SAS Business Intelligence to monitor patient quality indicators and produce reports that provide more insight into patient care. Bridgepoint Health is a publicly funded healthcare... [19 Sep 2009]
Canada Post Chooses SAS for Performance and Analysis
White Paper Canada Post deployed SAS Enterprise BI Server, SAS OLAP Server and SAS Information Delivery Portal to provide the ability to analyze and report on service performance indicators, enabling improved performance from origin... [19 Sep 2009]
Business Intelligence Flies High at Finmeccanica ... Literally
White Paper Finmeccanica deployed HR dashboard that gives them quick and easy access to key performance indicators and key human resources across the entire enterprise, helping them gain a better in-depth knowledge of the company's... [19 Sep 2009]
The perfect storm: Why now is the time for open source
White Paper Dismal economic indicators reflect business conditions that haven't been seen for decades. These are unprecedented times. The global economy is in free fall, with no geographic region or industry unaffected by the... [17 Sep 2009]