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silicon.com > White Papers > IT Management > IT Infrastructure

Operational Ef?ciency Takes Off at Berlin's Airports With Improved Systems Availability

Operational Ef?ciency Takes Off at Berlin's Airports With Improved Systems Availability

Flughafen Berlin-Schonefeld GmbH operates three airports in Berlin, which serve 150-plus destinations worldwide and more Read more

Jun 12, 2008

silicon.com > White Papers > IT Management > User Satisfaction

Forrester: ITIL, ITSM, and New Product Releases Drive Service Desks Improvements

Forrester: ITIL, ITSM, and New Product Releases Drive Service Desks Improvements

The potential for a brief hiatus in technology growth gives IT management an opportunity to evaluate and enhance the bus Read more

Mar 18, 2009

silicon.com > White Papers > IT Management > User Satisfaction

Forrester: Trends 2006: New Generation for Service Desks

Forrester: Trends 2006: New Generation for Service Desks

The potential for a brief hiatus in technology growth gives IT management an opportunity to evaluate and enhance the bus Read more

Mar 18, 2009

silicon.com > White Papers > IT Management > IT Infrastructure

The Reservoir Model and Architecture for Open Federated Cloud Computing

The Reservoir Model and Architecture for Open Federated Cloud Computing

The emerging cloud-computing paradigm is rapidly gaining momentum as an alternative to traditional IT (information techn Read more

Nov 20, 2009

silicon.com > White Papers > IT Management > Business Functions

New Contact Center Improves Service Boosts Efficiencies and Reduces Costs

New Contact Center Improves Service Boosts Efficiencies and Reduces Costs

FranklinCovey is widely regarded as the global leader in productivity tools and effectiveness training - from its Frankl Read more

Nov 19, 2009

silicon.com > Jobs

2nd Line IT Support Engineer, Cisco

2nd Line IT Support Engineer, Cisco

2nd Line IT Support Engineer, Cisco£32,000 per annum (depending on experience) + bonus + be Read more

Nov 13, 2009

silicon.com > Jobs

Business Intelligence Architect/ETL Manager - London

Business Intelligence Architect/ETL Manager - London

Outstanding opportunity for a Technical Architect/ETL Manager to join excellent team in London. If you are looking f Read more

Dec 7, 2009

silicon.com > Jobs

Business Intelligence Architect/ETL Manager - London

Business Intelligence Architect/ETL Manager - London

Outstanding opportunity for a Technical Architect/ETL Manager to join excellent team in London. If you are looking f Read more

Dec 7, 2009

silicon.com > Jobs

Business Intelligence Architect/ETL Manager - London

Business Intelligence Architect/ETL Manager - London

Outstanding opportunity for a Technical Architect/ETL Manager to join excellent team in London. If you are looking f Read more

Dec 9, 2009

silicon.com > Jobs

Business Intelligence Architect/ETL Manager - London

Business Intelligence Architect/ETL Manager - London

Outstanding opportunity for a Technical Architect/ETL Manager to join excellent team in London. If you are looking f Read more

Dec 9, 2009