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silicon.com > White Papers > IT Management > IT Infrastructure
Operational Ef?ciency Takes Off at Berlin's Airports With Improved Systems Availability
Flughafen Berlin-Schonefeld GmbH operates three airports in Berlin, which serve 150-plus destinations worldwide and more Read more
Jun 12, 2008
silicon.com > White Papers > IT Management > User Satisfaction
Forrester: Trends 2006: New Generation for Service Desks
The potential for a brief hiatus in technology growth gives IT management an opportunity to evaluate and enhance the bus Read more
Mar 18, 2009
silicon.com > White Papers
CMDBs Enable Highly Effective Change and Configuration Management
Learn how a configuration management database (CMDB) can help you automate change and configuration management (CCM) pro Read more
Mar 18, 2009
silicon.com > White Papers > IT Management > User Satisfaction
Forrester: ITIL, ITSM, and New Product Releases Drive Service Desks Improvements
The potential for a brief hiatus in technology growth gives IT management an opportunity to evaluate and enhance the bus Read more
Mar 18, 2009
silicon.com > White Papers > Software and Web Development > E-commerce - E-Business
Performance Testing of Trading Applications
Trading applications are a good example of composite applications, encompassing legacy applications, third party order m Read more
Feb 25, 2008
silicon.com > White Papers > Enterprise Applications > Workflow Management
SaaS Document Management Is Affordable and Attainable
"Document Management" usually refers to a system or method of organizing and using the documents (paper or electronic) d Read more
Mar 12, 2008
silicon.com > White Papers > Networking and Communications > LAN - WAN
Converging ATM/Frame Relay Over MPLS - Solving Control Plane Interworking
The emergence of new standards for Layer 2 transport, new Layer 3 applications, and multiservice interworking over Multi Read more
Jun 25, 2008
silicon.com > White Papers > IT Management > IT Infrastructure
Managed Services Demystified - An Overview for Telecom Service Providers
Facing increasing competition and commoditization from traditional telecom products, service providers are either in the Read more
Aug 14, 2009
silicon.com > White Papers > IT Management > IT Infrastructure
The Reservoir Model and Architecture for Open Federated Cloud Computing
The emerging cloud-computing paradigm is rapidly gaining momentum as an alternative to traditional IT (information techn Read more
Nov 20, 2009
silicon.com > White Papers > IT Management > IT Infrastructure
Incorporate Service Management Best Practices Into the Service Life Cycle
When planning an IT budget, no CIO wants to devote increased funding to operational costs at the expense of new service Read more
May 21, 2008
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