intelligent communications
Intelligent Routing and Bandwidth Allocation in Wireless Networks
White Paper This paper proposes a new class of routing algorithms based on principles of biological swarms, which have the potential to address these problems in an autonomous and intelligent fashion. Sensor networks and satellite constellations face a number... [11 Jul 2008]
Furniture Retailer Improves Quality of Service With XO MPLS IP-VPN Service
White Paper Garber Furniture sites and provided a secure, intelligent, managed network that converges a wide range of voice and data applications. J.D. Garber Furniture operates home furnishing stores under the brand names of Lane Home Furnishings and D&D Home... [11 Jul 2008]
WiMax - spreading to more UK businesses
News WiMax really is 'the intelligent pipe' right into the enterprise, which will be a real boon to UK plc's need for high speed symmetrical internet connectivity. On-Communications has said it has decided WiMax is the best technology for providing... [10 Jul 2008]
Ethernet in Substation Automation Applications - Issues and Requirements
White Paper Trends in electric utility automation, specifically substation automation, have converged upon a common communications architecture with the goal of having interoperability between a variety of Intelligent Electronic Devices (IEDs) found in the... [08 Jul 2008]
Essential Manager's Guide: Intelligent Communications
White Paper Discover answers here in this DK Publishing Essential Managers eBook for Intelligent Communications. Embedding communications into the fabric of your business processes enables you to optimize the connections among your people, customers, and... [02 Jul 2008]
Avaya Case Study: Kansas State University
White Paper The campus' Avaya Intelligent Communications solution is powered by Avaya Communication Manager and runs on two Avaya S8700 Servers that are additionally backed up by two Avaya Enterprise Survivable Servers (ESS), which are in place for disaster... [02 Jul 2008]
Avaya Case Study: Honda Racing F1 Team
White Paper With a view to unified communications in the long term, Avaya proposed, designed and installed an Intelligent Communications solution based on secure Internet Protocol (IP) telephony. The Honda Racing F1 Team is headquartered in Brackley, UK, and... [02 Jul 2008]
Credit Union Enhances Its Customer Service and Culture With Cisco Branch of the Future Solutions
White Paper The challenge was to foster more responsive-highly personalized customer service and create a scalable foundation to support new business-enhancing, intelligent IP applications. The solution consolidated the credit union s voice, video, and data... [02 Jul 2008]
Avaya Case Study: 9-1-1 and Beyond
White Paper The Avaya telecommunication solution includes: automatic call distribution and intelligent work-stations, computer-aided dispatch, and digital voice logging. 9-1-1, 3-1-1, the Mayor's Call Center, and other agencies in the District of Columbia... [02 Jul 2008]
Air China Enhances Sales and Customer Service With Avaya Intelligent Communications Solutions
White Paper As the competition in aviation industry is becoming severe, Air China, the leader in the domestic aviation industry, hopes to revamp its call center with advanced communications solutions to improve service and increase revenue. [01 Jul 2008]
MakeMyTrip.com Achieves 99.99% Uptime With Avaya's Contact Centre Solution
White Paper At least four key solutions formed the pillars of the Avaya Intelligent Communications strategy for MakeMyTrip.com. MakeMyTrip.com wanted to expand its 25-seat Contact Centre to 250 seats. Its key challenge was to find a solution that would keep... [01 Jul 2008]
Avaya Case Study: New York Media
White Paper The company's Avaya BusinessPartner brought an RFP-compliant Intelligent Communications solution consisting of two Avaya 8710 servers for redundancy, running Avaya's award-winning Communication Manager with Avaya INTUITY AUDIX providing messaging... [01 Jul 2008]
Avaya Case Study: Ampacet
White Paper Ampacet reached out to Artel Soluciones, an Avaya BusinessPartner, for help in choosing the right Avaya Intelligent Communications solution for its two locations in Argentina. Ampacet is the world's leading volume provider of color and additive... [01 Jul 2008]
Avaya Case Study: AES Eletropaulo
White Paper The Avaya Consultant and Systems Integration (CSI) team based in Brazil worked jointly with the AES Eletropaulo Software Development Center and Call Center teams to design and implement a customized Intelligent Communications solution featuring an... [01 Jul 2008]
Attracting Students and Faculty to Western Kentucky With Intelligent Multi-Campus Voice, IM, Video and Mobility Applications
White Paper To bring students and faculty together for classes and meetings across seven campuses, Western Kentucky University engineered individualized video communications consisting of Avaya Softphone with Video Integrator and Avaya Communication Manager... [01 Jul 2008]
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