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Avaya Case Study: Midwestern Hospitals and Clinics
White Paper The hospital system selected an Avaya Interactive Response (IR) application and IQ Services, an Avaya DeveloperConnection partner, to provide a solution to this... [02 Jul 2008]
University of Alabama's Health Services Foundation Maximizes Performance at the Lowest Cost With Avaya Contact Center Solution
White Paper In addition, Avaya Interactive Response handles all incoming calls regarding account status or balance, reducing the amount of time-consuming agent interactions. The... [07 Sep 2006]
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