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Eclipse Internet Improves Workforce Effectiveness by Automating Financial Processes

whitepaper Based in southwest England, Eclipse was founded as a dial-up internet service provider in 1995, evolving to offer broadband services by 2001. Eclipse wanted to streamline billing and payments processes - safely manage a complex billing structure...

Tags: customer support services

[14 May 2008]

State of Internet Security Report: Protecting Business Email

whitepaper For this State of Internet Security report, Webroot surveyed 1,500 email security product decision makers in companies across seven countries. Business dependence on email is greater than ever before and the volume of threats has spiked dramatically.

Tags: anti-virus

[14 May 2008]

An Analysis of the Skype Peer-to-Peer Internet Telephony Protocol

whitepaper Skype is a peer-to-peer VoIP client developed by KaZaa. Skype claims that it can work almost seamlessly across NATs and firewalls and has better voice quality than the MSN and Yahoo IM applications. It encrypts calls end-to-end, and stores user...

Tags: voip - ip telephony

[14 May 2008]

Internet Retailer Cuts IT Costs, Increases Order Capacity With E-Commerce Solution

whitepaper Miles Kimball Company offers cards, gifts, and household items through several mail-order and online catalogs. Some of the company's Web sites are the result of mergers and acquisitions, and maintaining the sites' multiple architectures became...

Tags: application servers

[14 May 2008]

How to Bypass a Firewall

whitepaper Nowadays, the Internet users are traditionally relied on the firewalls to enforce their security policy by protecting their local network systems from the network-based security threat and illegal data access.

Tags: firewalls

[14 May 2008]

IT-Hosting Services Company Enhances Offerings by Using New Operating System

whitepaper The Garant Park Internet Company (Parking.ru) offers a variety of IT services to business customers in Russia. To keep up with the latest technologies and to improve IT performance, the company evaluated a beta version of Windows Server 2008...

Tags: application servers

[14 May 2008]

Technology Company Deploys Search Tool, Improves Security and Productivity

whitepaper To improve their file-searching ability, some employees downloaded Internet-based computer search tools. However, these tools were not secure and exposed classified information on the Internet. NNIT, based in Denmark, provides IT consulting and...

Tags: desktop systems - pcs

[14 May 2008]

IT and the environment; a new item on the CIO's agenda?

whitepaper It's difficult to open a newspaper, turn on the TV or browse the internet right now without stumbling across commentary, opinion and argument about all kinds of 'green issues'. The Economist Intelligence Unit conducted a major online survey in June...

Tags: data center, assets, departments, affect

[14 May 2008]

VoIP Visibility, Management and Control (Podcast)

whitepaper Voice over Internet Protocol, or VoIP, is fast becoming a key communication tool in the enterprise, as more legacy PBXs are converted to IP enabled voice over converged networks. Download this Packeteer Webcast in podcast format!

Tags: voip - ip telephony

[14 May 2008]

Don't Be Hoodwinked: Proactive Protection Isn't 'Easy'

whitepaper This paper examines how the issue of ease of use must be viewed in perspective, especially given the current Internet threat environment, which is characterized by an increase in data theft, data leakage, and the creation of targeted, malicious...

Tags: network security

[14 May 2008]

Next Generation Mobility Now

whitepaper Today's competitive marketplace demands fast, reliable Internet connectivity that extends beyond the tether of coffee shop hotspots. By combining broadband speed with the greatest coverage and best-in-class security, Sprint EV-DO Revision A...

Tags: access technologies, shop, mobility, connectivity

[14 May 2008]

Data Center Sustainability

whitepaper The internet is everywhere. It's not only on the computers, but the mobile phones, televisions and portable music players. Very few users of digital content consider how data arrives on these devices.

Tags: data center

[14 May 2008]

Telecommunications Company Employees Improve Service With New Customer Care System

whitepaper T-Com is a leading provider of Internet, telephony, and IP services to customers throughout Croatia. Its customer contact centre is the largest of its kind in Croatia, and employees field hundreds of customer enquiries every day.

Tags: customer support services

[14 May 2008]

Oracle Application Express Overview 3.0

whitepaper With Internet or Intranet connections available on virtually every desktop, the potential to improve the flow of information in business is enormous. However, a large part of this potential has still not been realized.

Tags: database management, oracle application express, databases, deployment

[14 May 2008]

Insight and Outlook, Part 1: Why and When Should You Choose SOA? - IBM Technical Leaders Answer Pressing Questions About IT Architecture

whitepaper Service-Oriented Architecture (SOA) has become a de facto standard for developing component-based applications that can be accessed over the network (whether the Internet or some other network) using standard interfaces.

Tags: web services

[14 May 2008]

Traffic-Aware Firewall Optimization Strategies

whitepaper The continuous growth of the Internet, coupled with the increasing sophistication of the attacks, is placing stringent demands on firewall performance. The overall performance of a firewall is crucial in enforcing and administrating security...

Tags: firewalls

[14 May 2008]

BizTalk Server 2006 R2 Improves Reliability of Critical Business Processes

whitepaper The latest release of the Microsoft business process management solution, Microsoft BizTalk Server 2006 R2, provides enhanced support for Electronic Data Interchange (EDI), as well as EDI over the Internet (AS2).

Tags: application servers

[14 May 2008]

Install a New Font on Your Computer

whitepaper Many font packages one downloads from the Internet may be contained in compressed .zip files to reduce file size and make downloading faster. Installing fonts in Microsoft Windows is quick and simple.

Tags: word processing

[14 May 2008]

Pharmaceutical Firm Manages Seldom-Connected Laptops, Cuts Licensing Costs

whitepaper The company uses the Internet-based Client Management capability to push out regular updates to laptops over the Web. Pharmaceutical company Krka needed to manage its technology environment - including laptop computers that connected to the network...

Tags: monitoring systems

[14 May 2008]

Danske Bank Slashes Costs and Paves the Way for Expansion When It Taps IBM to Deploy a Nortel VoIP Telephony Solution

whitepaper Danske Bank decided to look for a telephony solution leveraging modern Voice over Internet Protocol (VoIP) technology that would not only save costs, but also support its expansion strategy. The largest bank in Denmark, Danske Bank and its...

Tags: voip - ip telephony

[14 May 2008]

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