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Videoconferencing, Video Mail, IVR and Mobile Services Provided by iPBX Technology

whitepaper Private Branch Exchange (PBX) systems have traditionally connected private enterprises to the Public Switched Telephone Network (PSTN) using circuit-switched communications.iPBX (or IP PBX) systems, which use the Internet Protocol (IP) to carry...

Tags: telephony systems - pbx, switched, branch, internet protocol

[17 May 2008]

Creating Innovative Mobile Services Using IP Networks

whitepaper Installing an IP router into Base Transceiver Stations not only optimises cost and simplifies complexity in the network, it promises the development of new, innovative multimedia IP-based value added services.

Tags: voip - ip telephony, strategic, radio, bandwidth

[16 May 2008]

Danske Bank Slashes Costs and Paves the Way for Expansion When It Taps IBM to Deploy a Nortel VoIP Telephony Solution

whitepaper Teaming with IBM Alliance Partner Nortel, IBM Global Technology Services - Worldwide Strategic Outsourcing implemented a VoIP telephony solution that provides a unified telephony standard for the client at all of its locations and takes full...

Tags: voip - ip telephony

[16 May 2008]

Accessing Databases From IBM Tivoli NetView for z/OS Using JDBC

whitepaper IBM Tivoli NetView for z/OS can participate in the TCP/IP protocol using the NetView SOCKET command, and can execute commands in the z/OS UNIX System Services (USS) environment. These capabilities can be used to give NetView access to any database...

Tags: monitoring systems

[16 May 2008]

Adding Business Value with Wide-Area Data Services (WDS)

whitepaper This IDC paper explains how Riverbed, whose product line--the Steelhead family of appliances--optimizes TCP/IP traffic, addresses these issues with a single wide-area data services (WDS) solution, so that users can enjoy LAN-like access to...

Tags: lan - wan standards

[15 May 2008]

Software Development Company Uses Latest IP Technology to Support Its Rapid Expansion

whitepaper Due to this rapid company expansion, the fast-growing telecoms software and services provider decided to move to considerably larger premises in south Dublin. Telcotec's workforce had doubled in two years, from 20 staff to 40.

Tags: ethernet

[15 May 2008]

Telecommunications Company Employees Improve Service With New Customer Care System

whitepaper T-Com is a leading provider of Internet, telephony, and IP services to customers throughout Croatia. T-Com worked with Microsoft Services to implement the Microsoft Customer Care Framework, which integrated all of its applications into an easy-to...

Tags: customer support services

[14 May 2008]

Premise IP-PBX Checklist

whitepaper This checklist organizes all of the basic information about your current situation that you'll need to effectively negotiate with a premise-based PBX provider--like the number of locations you have that need VoIP services, your current broadband...

Tags: voip - ip telephony, provider, locations, pbx

[14 May 2008]

Aviva signs £300m comms deal

News It is expected that the move to IP telephony will significantly reduce costs for the insurance group. The insurance company, which was formed from Norwich Union and GNU (itself the union of Commercial Union and General Accident) in 2002, will be...

Tags: voip, c&w, aviva

[13 May 2008]

Legal Eye: Google declares trademark open season

Comment Its award-winning technology, media and commercial practice employs 70 partners specialising in IT, telecoms, media, sport and IP law. For smaller brands, in particular, it also opens doors and enables them to make the most of their goods or...

Tags: keywords, google, search engines, trademarks

[30 Apr 2008]

Enterprise IP PBX Buyers Guide: Features and Services That Matter

whitepaper The VoIP-News Buyer's Guide for Enterprise IP PBX Systems covers the market, background information, technology, standards and the features and services that are critical and important to enterprises.

Tags: voip - ip telephony, voip, pbx, ip pbx

[24 Apr 2008]

Compare IP PBX systems from leading vendors like Cisco, Nortel and Avaya

whitepaper It looks at the features and services that are important and provides an easy to read summary table of all this information to help you in your research and evaluation of IP PBX Systems. The Enterprise IP PBX market is rapidly changing to keep pace...

Tags: voip - ip telephony, phone, pbx, ip pbx

[24 Apr 2008]

Beware the insider security threat

Beware the insider security threat

News He said: "However good the security, there's always a point when data or IP needs to be used by employees and at that point it's always insecure whatever security product set is used. Graham Yellowley, director of technology services at investment...

Tags: insider, security

[17 Apr 2008]

Lucent Converged Voice for Consumers Solution for Fixed Mobile Convergence

whitepaper The introduction of new IP-enabled technologies and standards has enabled a closer integration of fixed and mobile telecommunication domains. These advancements will forever change the nature of how communication services are offered to subscribers...

Tags: voice - data integration, enabled, consumers, subscribers

[17 Apr 2008]

Legal Eye: Could you end up footing your e-crime bill?

Comment Its award-winning technology, media and commercial practice employs 70 partners specialising in IT, telecomms, media, sport and IP law. Now the internet is a primary tool for accessing services and buying goods, will the new Banking Code put...

Tags: online banking, fraud, e-crime

[15 Apr 2008]

VoIP a perfect fit for Gieves and Hawkes

Case Study Viatel installed a 2Mbps IP-based link between the two offices within three months and the new system went live last July. Bespoke tailor Gieves and Hawkes has moved over to a VoIP link between its two back offices to improve customer services and...

Tags: viatel, bt, voip

[15 Apr 2008]

MPLS IP VPN Migration Profiles: Should Your Company Consider an IP VPN?

whitepaper This Webcast explores the emerging popularity of IP voice, video and data services and how businesses today, particularly medium-sized businesses, are looking to their networks for the performance that they need to stay competitive.

Tags: tcp - ip

[14 Apr 2008]

The state of security in carrier service delivery: 2006 survey results

whitepaper Security simply has not been built into IP or wireless communications protocols, and as these new services gain increased adoption, they will become an increasingly attractive target for the cyber-crime organizations currently targeting the data...

Tags: voip - ip telephony, carrier, crime, delivery

[11 Apr 2008]

Seamless Roaming: Advantages to Mobile Operators and Their Subscribers

whitepaper Subscribers retain the same IP address for the duration of the session, so the mobile operator can continually offer for-fee content and services. Seamless roaming enables a mobile operator's data subscribers to remain continuously connected as...

Tags: operator, radio, wi fi, packet

[11 Apr 2008]

Service creation: Meeting the product lifecycle challenge

whitepaper The advent of Voice over IP (VoIP) and other technologies such as Internet Protocol Television (IPTV) is disrupting the traditional discrete structure of the telecom service provider industry and allowing new competitors to enter the market.

Tags: voip - ip telephony, providers, enter, protocol

[11 Apr 2008]

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