isp customers
RSS isp customersWorking with Telecommunications: Churning in the Telecommunications Industry
White Paper Industries such as credit card issuers, insurance companies and ISP's are all subject to increasing levels of churn. ISP's have hinted at churn rates as great as 50 percent, the mobile telecommunication... [07 Oct 2009]
EarthLink Uncovers the Right Marketing Messages and Product Offers to Keep Customers Coming Back
White Paper So when it decided to expand from a traditional ISP into new lines of business, it wanted to make sure that it kept its existing base of customers engaged. EarthLink has capitalized on the mantra that... [19 Sep 2009]
Photos: Inside the RSA cybercrime war room
Photo RSA and its ISP and internet gateway partners look for evidence of Trojan attacks on malicious websites, fraudster chat rooms and by scanning emails. RSA staff will then contact the relevant ISP or... [18 Sep 2009]
Revealed: What counts as normal broadband in Britain?
News According to the telecoms regulator, the majority of consumers are happy with the speeds they receive but 26 per cent of those surveyed complained they were not getting the speeds they had expected when they signed up to their... [28 Jul 2009]
BT shelves Phorm rollout plans
News In so doing, we have already minimised our dependency on the deployment by any single ISP or in any particular market. These two trials took place without BT obtaining the consent of the broadband... [06 Jul 2009]
Critics slam Digital Britain over file-sharers and tax plans
News Nicholas Lansman, the secretary general of the ISP Association, said the group was pleased the government had ruled out introducing legislation to force internet companies to disconnect persistent users of illicit P2P... [18 Jun 2009]
Virgin file-sharers risking suspension
News The ISP announced on Monday that it would, before Christmas, launch an all-you-can-eat music download service for its users, based on a monthly subscription fee. Virgin pointed out that "no customers... [15 Jun 2009]
Webwise re-Phormed with 'discovery engine'
News The technology works through a black box sitting on the network, probably at ISP level, said Burgess. The ISP maintains a list of users who have opted in or out of the service. Mike Moore, Phorm's... [03 Jun 2009]
Android phone for SMEs on the way
News They say, 'sure, we'll sell you a telephone but you have to use these services for this period of time and we're going to be your carrier and your ISP and don't you dare use voice over IP because we don't make any money... [22 May 2009]
Virgin Media trials 200Mbps broadband
News The ISP claims it is the fastest implementation of DOCSIS3 technology (Data Over Cable Service Interface Specification) in the world - faster even than cable services in Japan and the US which have 160Mbps and 101Mbps... [08 May 2009]
Europe votes for net-neutrality reforms
News The idea of net neutrality, or the equality of services on the internet, has traditionally been seen as an American issue, due to more limited competition in the US ISP market. The legislation also compels European... [07 May 2009]
3 Selects NeuStar to Mobilize IM in Indonesia
White Paper Working closely with popular ISP-based Instant Messaging brands, NeuStar connected 3 Indonesia's customers with a number of PC-based IM networks, providing the tools they need to keep connected to their... [16 Apr 2009]
Virgin Media to shift 20,000 customers onto Gmail
News In October last year, Virgin Media's email service was knocked out of action for two days by a suspected spam attack on the ISP's email supplier, Tucows. Virgin Media is to move all its home broadband... [15 Apr 2009]
Red Condor Helps ISP Battle Email Threats
White Paper To battle these threats and protect its customers' and employees' email in-boxes, the company had deployed a popular hosted anti-spam solution. More than 25,000 households and businesses in North West Minnesota rely upon... [01 Apr 2009]
How to recover from a data breach
Comment Key contacts may include not only people in your own company from areas such as the legal department, human resources and marketing, but also someone with your ISP or software provider. The UK and Europe, for example,... [09 Feb 2009]
