it teams business mashups

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Mashing it up with Support: Automate, Coordinate and Collaborate with the Incident Escalation Mashup

White Paper View this Serena webinar to see how Business Mashups drive productivity throughout IT, starting with the main internal customer entry point--the IT help desk. Serena Software master masher Summer Ficarrotta shows you how Business Mashups automate... [24 Jun 2008]