itil capacity management
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It's Not Big and It's Not Clever: Capacity Management Within the ITIL Framework
White Paper Based on the authors' visits to over 100 major IT users each year, it has come to their attention that Capacity Management is one of the ITIL modules that is least implemented by the user community. The paper considers why this is so, when the... [03 Jul 2008]
Building Effective Storage Capacity Management in Support of Information Lifecycle Management: Guidelines for a Practical, ITIL Process-Based Approach
White Paper This paper presents guidelines and considerations for implementing effective capacity management capabilities within the organization, using a practical, industry-proven ITIL-process-based approach for best results. [03 Jul 2008]
Performance Assured by Capacity Management: Experience Refined Through ITIL Practice
White Paper This embodies both performance management and capacity planning and is essentially Capacity Management as defined in the IT Infrastructure Library (ITIL). Business objectives were clarified and then met by establishing related ITIL functions and... [03 Jul 2008]
Modelling Capacity Requirements for BBC IT Storage Area Network: Experience and Research
White Paper The model development is based on the ITIL capacity management process framework. ITIL provides a generic structure in IT service management that can be used to identify the entity classes which enables the construction of model segments and sectors. [03 Jul 2008]
Business Impact Analytics: Bridging Business Continuity and IT Management
White Paper The Information Technology and Infrastructure Library (ITIL) documents best practices for IT Service Management, including service support and service delivery. Service delivery processes consist of service level management, availability management... [10 Apr 2008]
Asset Management, ITIL, and the CMDB: Connecting IT and the Bottom Line
White Paper See how a configuration management database (CMDB) and pre-integrated workflows can synchronize asset management with ITIL processes such as change, incident, problem, and capacity management. Get more business from both IT asset management and... [12 Dec 2007]
A Practical Roadmap to Higher Quality
White Paper For instance, quality metrics directly impact such ITIL disciplines as Incident, Problem and Availability management, Service Level Management, Capacity Management, and even basic Help Desk support. Cost baselines can directly impact Service Level... [12 Dec 2007]
A Practical Roadmap to Higher Quality
White Paper For instance, quality metrics directly impact such ITIL disciplines as Incident, Problem and Availability management, Service Level Management, Capacity Management, and even basic Help Desk support. Cost baselines can directly impact Service Level... [12 Dec 2007]
Webcast: The Evolving Role of IT Asset Management in a Process-Driven World
White Paper The emergence of ITIL and the Configuration Management Database (CMDB) has left a myriad of questions around the role of asset management programs in IT organizations. How do ITIL and the CMDB impact asset management programs? [12 Dec 2007]
HP OpenView and ITIL Capacity Management
White Paper This paper considers the applicability of HP OpenView as a tool to provide Capacity Management in accordance with ITIL 'best practice' guidelines. In common with all frameworks, HP OpenView provides support for many of the processes defined by the... [30 Jul 2007]
An ITIL-Based Approach to Building Effective Storage Capacity Management in Support
White Paper This white paper from EMC Software and Global Knowledge illustrates how to use ITIL capacity management to help your company better buy and deploy storage. Deploying storage typically results in over-purchasing of hardware and poor allocation of... [28 Mar 2007]
An ITIL-Based Approach to Building Effective Storage Capacity Management in Support
White Paper This white paper from EMC Software and Global Knowledge illustrates how to use ITIL capacity management to help your company better buy and deploy storage. Deploying storage typically results in over-purchasing of hardware and poor allocation of... [28 Mar 2007]
An ITIL-Based Approach to Building Effective Storage Capacity Management in Support of ILM
White Paper It is best achieved by following a proven, ITIL based process for determining baseline storage capacity and performance baselines, establishing target utilization rates, and rebalancing assets. Capacity management is the foundation for establishing... [22 Jan 2007]
TEAMQUEST and ITIL: Part 3 - Implementing Capacity Management
White Paper Other ITIL proponents feel that IT and business leaders should choose a staged approach when implementing the ITIL framework and best practices because the impact of change on the organization is overwhelming. [22 Jan 2007]
Capacity Management: A CA IT Service Management Process Map
White Paper CA's IT Service Management (ITSM) Process Maps provide a clear representation of the ITIL best practice framework. This paper discusses how to navigate a particular ITIL process journey, reviewing each process activity that must be addressed in... [22 Jan 2007]
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