itil configuration management database asset
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Help Desk Optimization: The Role of Asset Discovery
White Paper Asset management software used to populate the configuration database improves help desk efficiency and supports ITIL processes in configuration management. This paper shows how asset discovery software plays a vital role in raising help desk... [03 Jul 2008]
Asset Management, ITIL, and the CMDB: Connecting IT and the Bottom Line
White Paper See how a configuration management database (CMDB) and pre-integrated workflows can synchronize asset management with ITIL processes such as change, incident, problem, and capacity management. Get more business from both IT asset management and... [12 Dec 2007]
Webcast: The Evolving Role of IT Asset Management in a Process-Driven World
White Paper The emergence of ITIL and the Configuration Management Database (CMDB) has left a myriad of questions around the role of asset management programs in IT organizations. How do ITIL and the CMDB impact asset management programs? [12 Dec 2007]
IT Asset Management, ITIL, and the CMDB: Paving the Way for Business Service Management
White Paper Adherence to ITIL best practices An accurate IT asset management system Implementation of a configuration management database (CMDB) architecture Many enterprises are developing business service management (BSM) strategies in an effort to better... [12 Dec 2007]
ITIL's CMDB: Best-Practice Tips for Enterprise IT Professionals
White Paper Over the past 18 months, ITIL's notion of the Configuration Management Database (CMDB) has caught on within the industry. In a nutshell, the CMDB provides a common trusted source for all IT data used by the business and holds significant promise as... [12 Dec 2007]
Peregrine Active CMDB Technology: Self-Updating, ITIL-Compliant CMDB With Advanced Analytics and Reporting
White Paper Enterprise IT organizations are discovering that the success of many of their service management projects depends on a common element - the implementation of an ITIL-compliant CMDB (Configuration Management DataBase) shared by all service and... [07 Aug 2007]
It's Not Just About the Database: Understanding the Relationship Between Configuration Management and the CMDB
White Paper The IT industry has become increasingly interested in the ITIL Configuration Management Database (CMDB) as a critical element required to manage the IT infrastructure. The CMDB is one of many tools required to support Configuration Management and... [16 Nov 2006]
ITIL's CMDB: Best-Practice Tips for Enterprise IT Professionals
Over the past 18 months, ITIL's notion of the Configuration Management Database (CMDB) has caught on within the industry. In a nutshell, the CMDB provides a common trusted source for all IT data used by the business and holds significant promise as... [29 Sep 2006]
Asset Management: Finding Success Where Others Have Failed
White Paper Today, asset management is finally getting awareness, but it is doing so under the relationship being built around the CMDB as part of the IT Infrastructure Library (ITIL). Gartner's advice, while always sound, has cycled over the years among Total... [26 Aug 2006]
Beating software piracy is easier than you think
Comment Muirhead suggests organisations can use Itil best practice and a federated Configuration Management Database to link this information through to the rest of the IT estate. Richard Muirhead, CEO of Tideway, a maker of software asset management tools... [21 Jun 2006]
Touchpaper and Mid-Market SLM
White Paper Touchpaper addresses the important Service Support aspects of service management, such as an integral Configuration Management Database (CMDB) with connection to Incident, Problem, Change, Configuration, and Asset Management - all in a "snap in... [26 May 2006]
CMDBs Help IT Get Down to Business
White Paper They provide for sharing of change, configuration, asset, incident and performance information in a way that maximizes business productivity while reducing operator errors and IT costs. The promise of ITIL's service management vision, supported by... [21 Mar 2006]
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