itil it infrastructure bsm
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Liverpool Implements Business Service Management With Solutions From BMC Software
White Paper The second part of the initiative, was to adopt a Business Service Management (BSM) perspective to prioritize and proactively manage the parts of the IT infrastructure that really matter to the business. [03 Jul 2008]
Business Service Management Puts You Ahead of the ITIL V3 Curve
White Paper So what does ITIL V3 have to do with BSM (Business Service Management)? BSM is now an ITIL best practice. With the release of IT Infrastructure Library (ITIL) version 3 (ITIL V3), it's clear that ones goal as an IT professional has changed. [31 May 2008]
BMC Software Solutions Integrate and Automate ITIL Best Practices
White Paper Learn the importance of implementing ITIL best practices using the Business Service Management (BSM) approach from BMC Software. BSM delivers adaptable, real-time solutions for linking business operations with underlying IT components. [12 Dec 2007]
BMC IS&T: Striving to Be the First and Best Customer of BMC Software
White Paper BSM solutions from BMC speed the adoption of COBIT (Control Objectives for Information and related Technology) and ITIL (IT Infrastructure Library), proven frameworks that simplify regulatory compliance, reduce business risk, and cut IT costs. [14 Sep 2007]
BMC Configuration Manager Saves Time and Money for BMC IS&T
White Paper The department wanted to replace disparate configuration management processes and point solutions with standard processes and tools that drive ITIL adoption and accelerate progress toward BSM. BMC Software's IS&T department is responsible for... [14 Sep 2007]
Mary Kay Advances BSM Strategy and ITIL Adoption With BMC Software
White Paper As a solution the company executed a Business Service Management (BSM) strategy and adopted the recognized best practice processes outlined by the IT Infrastructure Library (ITIL) guidelines to accelerate progress toward BSM. [14 Sep 2007]
The 7 Steps to Business Service Management
White Paper Whether called Business Service Management (BSM) or end-to-end IT Service Management (ITSM), the goal is to understand how the health of individual components within a service's ecosystem relates to users' Quality of Service (QoS) and the company... [01 Feb 2007]
Infrastructure Foundation for Business Service Management: An ITIL Approach
White Paper ITIL and Business Service Management (BSM) have much in common. Applying BSM principles helps an IT organization go from reactive to proactive, as indicated by an assessment against a maturity model such as the Gartner IT Process Maturity Model. [07 Nov 2006]
Mary Kay Advances BSM Strategy/ITIL Adoption With BMC Remedy IT Service Management
White Paper The company stepped up to the challenge by executing a Business Service Management (BSM) strategy and adopting the recognized best practice processes outlined by the IT Infrastructure Library (ITIL) guidelines to accelerate progress toward BSM. [26 Apr 2006]
BMC Performance Manager: Cornerstone of Your ITIL Implementation
White Paper Both ITIL and BSM focus on aligning IT with the business. In addition, ITIL is closely related to Business Service Management (BSM) methodology, another powerful industry trend. BMC Performance Manager is a foundation for both BSM and ITIL. [19 Apr 2006]
Using BSM to Strengthen the Network
White Paper After evaluating a dozen vendors, Visa settled on Interlink Software and built a BSM solution using the Information Technology Infrastructure Library (ITIL) as a framework. Business Service Management (BSM), an emerging approach to IT management... [21 Mar 2006]
Making Sure the IT Business Equation Adds Up
White Paper The answer may lie in combining the operability of ITIL's IT Service Management (ITSM) framework with the vision of Gartner's Business Service Management (BSM) model. So, how can IT define a model which ensures that business value takes center... [21 Mar 2006]
Achieve IT Agility by Integrating SOA With ITIL Based BSM
White Paper Business Service Management (BSM), rooted in ITIL, helps organizations manage IT from a business perspective. By identifying and mapping business-critical processes to the underlying IT infrastructure and services, BSM connects key business... [16 Mar 2006]
ProactiveNet: Pragmatic Approach to ITIL
White Paper ITIL implementers can rely on Business Service Management (BSM) solutions from ProactiveNet to help them reach their best practices objectives and manage their IT services from a business perspective. [14 Mar 2006]
Agfa Advances Toward BSM With BMC Remedy Service Management Solutions
White Paper The application introduces processes based on IT Infrastructure Library (ITIL) best practices to help Agfa manage its IT assets across the lifecycle from procurement, deployment, and maintenance to support and retirement. [14 Mar 2006]
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