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Documenting Existing Architectures: Tips for Wrestling Order From Chaos

whitepaper Unfortunately, one will just as quickly learn that both scenarios fit under the job description. In fact, software architects are commonly called in for the worst-case scenario: the long overdue documentation of a large architecture consisting of...

Tags: software engineering

[17 May 2008]

Manage Work Forces During the Labor Shortage

whitepaper Recent studies warn that the U.S.economy might soon experience widespread job vacancies that can't be filled due to a shortfall of workers. In fact, the baby bust cohort has been in the labor force for some time.

Tags: it hr - staffing - training

[12 May 2008]

Match Training Tools and Learning Objectives

whitepaper At the same time, on-the-job training is more important than ever. In fact, there are now so many tools available and so much pressure to employ technology-based solutions that it's hard to know which tool is the best one for one's training needs.

Tags: learning management systems

[11 May 2008]

Word or Publisher?: Use Crabby's Special Recipe to Decide

whitepaper For those who want to create a newsletter, the same rule holds true: Either program can handle the job. In fact, there is a whole list of tasks that either program can handle quite nicely. For someone who wants to create a business card can do it...

Tags: business management

[02 May 2008]

Same Job, New Boss

whitepaper One's job and title haven't changed - but the boss has. New management might create havoc with the job description or daily routine. In fact, he or she is literally a whole new person. Dealing with a new boss, especially when the relationship with...

Tags: business management

[02 May 2008]

Peter Cochrane's Blog: Instant delays

Comment Our hardware is fast enough and does a good job but the software load is excessive. In fact I'm actually struggling with a hotel bedroom door fitted with a tamper alarm that sounds like an air raid warning.

Tags: operating systems, software, design

[16 Apr 2008]

The Naked CIO: Cut the bull

Comment The Naked CIO: Shadow of the job axe But in fact using accessible analogies to communicate IT challenges does work. For years we in IT have revelled in our pig Latin version of language and phraseology that made us uber-cool - or uber-geek...

Tags: boardroom, management, communication, jargon

[17 Mar 2008]

National Carphones dials in to SaaS

Case Study And with customer service staff being able to process job requests up to three times more quickly this has been achieved without an increase in staff levels. For example BT operatives in India will put job requests on our system.

Tags: netsuite, saas, online, crm

[13 Mar 2008]

Confusion over Granger's NHS departure

News Granger was still there in December, however, and the NHS said the former Andersen and Deloitte management consultant would leave his £280,000-a-year post at the end of 2007, after five years in the job.

Tags: cfh, hospital, nhs, emergency services

[15 Jan 2008]

Bill Gates sings at CES for one last time

News Noting that this is the first time since he was 17 that he doesn't have a full-time job at Microsoft, he asked: "What do you do on your last day? In automotive news, Gates will tout the fact Ford has sold 30,000 cars equipped with the Sync in-car...

Tags: vista, olympics, ford, gates

[07 Jan 2008]

From CIO to consultant: Knowing when to say no

Comment But at the time I was just starting out, trying to get my first clients and probably would have agreed to do pretty much any job to get a foot in the door. Don't get me wrong, it was for a very clued-up company - a simple job that I'm completely...

Tags: projects, consulting, cios, skills

[21 Nov 2007]

Computer games 'can help plug IT skills gap'

News Information security consultant David Lacey said reliance on university education to give the right balance of computer science skills necessary for a job in IT is inadequate. Young people need to become more enthused about science subjects and the...

Tags: education, government, skills

[22 Oct 2007]

How to build an IT department

Comment Everyone wants to do a good job but maybe it wasn't the job I wanted them to do. In fact when I joined [Unilever] everyone around me had in excess of 20 years and therefore it's a given proposition that for a number of people the conversation would...

Tags: redundancy, recruitment, graduate, unilever

[17 Oct 2007]

Mobile roaming rates for Europe revealed

News EU telecoms commissioner Viviane Reding said in a statement: "The fact that the picture is now complete does not mean that the job is done. At least one mobile operator in 23 out of the 27 EU Member States including the UK, will offer roaming...

Tags: viviane reding, europe, roaming

[24 Aug 2007]

IT's not broken but still needs fixing

Comment This suggests that in the real world, IT shops do an OK job, though their leadership knows things could be better. This belief persists, in spite of the fact that most organisations are doing quite well in the grand scheme of things.

Tags: service delivery, best practice, itil, it management

[14 Aug 2007]

Techies 'more unhappy than hairdressers'

News High-earning techies appear to be unhappy in their jobs despite the fact the research found earning more than £40,000 a year usually has a strong positive effect on job satisfaction. IT workers came 66th out of 81 professions ranked for job...

Tags: techies, job satisfaction, university of bath

[06 Aug 2007]

Why do public sector projects fail?

Comment These public sector technology catastrophes also attract a good deal of negative publicity - this can do serious amounts of damage to the organisation's reputation and dent stakeholder and taxpayer confidence in the ability of the organisation to...

Tags: supplier, outsourcing, nhs, public sector

[24 Jul 2007]

The Power of Currency: Achieving High Performance With Right-Time Information

whitepaper Whether it's a trader, investment manager, risk or compliance officer or back-office staff, each job depends on ready access to the relevant data at time of need. In an industry whose stock in trade is information, there is perhaps no greater need...

Tags: knowledge and data management, institutions, basel ii, compliance

[19 Jul 2007]

How to stop your best tech staff from being poached

News He said: "The key is to make sure that the job is interesting and challenging, and that people can see their careers developing. Rob Neil, head of ICT and customer services at Ashford Borough Council, said: "Staff churn is remarkably low, probably...

Tags: skills, retention, talent, cio jury

[28 Jun 2007]

In brief: NHS IT chief to leave, Facebook "fogies", Vodafone wireless price cuts

News Granger said in a statement: "My decision should be seen in the context of the changing role of the centre of the NHS and the fact that when I took on this challenge I said I would give this job five years.

Tags: granger

[18 Jun 2007]

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