resolution managed service in jobs

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Service Delivery Manager - Information Management & Regional Information Office (IM & RIO)- IT Manager - Various Locations

In the event of a crisis, minimises its effect and manages resolution so as to bring the situation to a satisfactory conclusion. Supports the Service Level Manager / IT Business Partner (ITBP) during the negotiation of Service Level Agreements with... [23 Jul 2008]

Warwick - Problem Manager-00049422

Monitor progress of MIR actions - Identify incident trends and manage to root cause resolution - Coordinate work efforts by domains for Problem Management - Input into Service Reporting including, daily, weekly and monthly Service Performance Reports [23 Jul 2008]

IT Service Desk Officer

Specific elements of the job will include: - Accepting calls and recording the fault/request information on our Service Desk software, providing a resolution when possible - Following up and chasing outstanding calls and issues in line with... [23 Jul 2008]

Service Management Co-ordinator

Identify incident trends and manage to root cause resolution - Own delivery of Service Reporting including, daily, weekly and monthly Service Performance Reports (SPRs). Qualifications - Experience of working with instant problem resolution and... [05 Jul 2008]