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34 jobs on
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Project Manager to work for an international industry leader in SLA Management software. Our client specialises in BSM Software for SLA Management; they are the largest supplier in the world and have over 3000 customers.
[19 May 2008]
Customer Support Representative to work for a world leading SLA Management and Service Financial Management Company based near High Wycombe. Our client is a major player within the market and enjoys an international reputation for supplying superb SLA
[19 May 2008]
Project Manager to work for an international industry leader in SLA Management software. Our client specialises in BSM Software for SLA Management; they are the largest supplier in the world and have over 3000 customers.
[19 May 2008]
The purpose of the role is to provide a quality level of 2nd line support to internal customers whilst adhering to SLA's. PC builds and roll outs It is essential the successful candidate possesses experience of working to tight deadlines and SLA's...
[19 May 2008]
Java and SQL Server Implementation Consultant required to join my client a leading SLA Management company in Reading. This is a client-facing role with some time spent on customer site in the south-east.
[19 May 2008]
Essential skills will include the following: Previous experience of working to tight SLA's Previous Unix administration experience Experience of working with centos/redhat flavour of Linux Previous team lead experience would be beneficial A hard...
[19 May 2008]
You must be highly competent with performing remote support to multiple sites and resolving issues within set given SLA's. I am seeking an immediately available 2nd Line support engineer to work a 3 month contract in the centre of Oxfordshire for...
[19 May 2008]
The scheduling of field engineers and prioritisation of work requests to meet the set SLA. Management when it is a business requirement Other Activities/Tasks - Assist with multi-domain SLA monitoring - Accenture Escalator (VIP calls) and chased...
[19 May 2008]
You will manage the incoming complaints and queries surrounding the companies various products and advise on either replacing or fixing the product, you will also be responsible for managing the KPI's / SLA's with the outsource 1st and 2nd line...
[19 May 2008]
Most of these systems are business critical and serve high volume traffic with stringent SLA requirements. Computer Futures Solutions are currently seeking an Internet Administrator who will be part of a digital services team responsible for...
[19 May 2008]
Excellent communication skills - A background of troubleshooting and problem resolving working to SLA's. A leading company within the Retail Industry is currently looking for a 2nd Line Engineer to help support the internal systems and users from...
[19 May 2008]
Diagnose reported problems and resolve server issues, or interface to other support teams and external support suppliers # Plan and implement server and network requests to standards, within the agreed SLA #Assist architects in design, track...
[19 May 2008]
Ensure that all ICT services meet their SLA targets, within the agreed financial budget; * Maintain an effective Service Desk at all times which provides the basis of the ICTSS Services and which is the predominant point of service measurement.
[19 May 2008]
Reporting to the Managing Director, the key focus for this role is to: Ensure in-full and on-time delivery of all components Ensure Data integrity Negotiate long-term SLA Supplier rationalisation & tiering Negotiate to increase credit limits and...
[19 May 2008]
MS Office Suite MS Exchange 5.5/2000/03 High level of MS Operating Systems A high level of customer service skills is essential in addition to the above as well as experience of working to SLA's and tight deadlines.
[19 May 2008]
Monitor progress of call resolution within the SLA. A leading media company based in the heart of London are currently looking for a technical support analyst to come and join their IT dept. This is an excellent opportunity in a company which...
[19 May 2008]
A working knowledge of SLA, Service Desk or ITIL is preferred. My client is a hugely successful blue-chip organisation and one of the leading financial services firms in the UK. The company provide a high level of service and expertise within the...
[19 May 2008]
Key Tasks and Responsibilities: -To manage the incident from it's reciept into the Getronics System until it's resolution to ensure that it is completed with SLA; -To triage incoming calls from a bi-directional link to ensure correct client...
[19 May 2008]
A working knowledge of SLA, Service Desk or My client is a hugely successful blue-chip organisation and one of the leading financial services firms in the UK. The company provide a high level of service and expertise within the Insurance arena and...
[19 May 2008]
Key Responsibilities: - Ensure that calls are prioritised and solved according to SLA targets - Update documentation repository and call handling system to reflect changes made during call resolution - Work closely with the customer (end users as...
[19 May 2008]
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